ERIKA TORRISI
Jim Thorpe,PA
Summary
Dedicated and adaptable professional with a proactive attitude, the ability to learn quickly and a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Quotation Specialist
THERMO FISHER SCIENTIFIC
Center Valley, Pennsylvania
07.2024 - Current
- Collaborated with Sales, Project Management, Engineering, Design, Scheduling, and Procurement teams to deliver precise estimates and quotes, enhancing project accuracy.
- Configured proposals to align with global site capabilities, local, US and global regulations, and Good Manufacturing Practices, ensuring compliance and feasibility.
- Engaged with Finance to develop innovative solutions for clients, addressing unique needs and optimizing service delivery.
- Balance multiple priorities and projects for clients and work within a virtual team setting, connecting with colleagues across the world.
Client Services Project Support Associate
THERMO FISHER SCIENTIFIC
Allentown, Pennsylvania
02.2011 - 07.2024
- Prepared and reviewed Production and Manufacturing Orders utilizing GPM and partnered with Project Managers and Clients to meet timelines and client requirements.
- Managed randomized data for studies, utilizing Production Assembly Scanning System and Materials Randomization Import tables to facilitate accurate study outcomes.
- Implemented critical process enhancements for Manufacturing Orders and provided team training to support the change.
- Participated on PPI teams focused on reducing Production Change Orders and transitioning Manufacturing Orders to electronic records.
- Maintained an Average First Time Pass Rate of 98%; a metric for determining performance and an annual goal for Performance Management Development evaluations.
- Initiated investigations, created Material Safe Handling Reports, and generated Disposition/Inventory reports to ensure compliance and support client needs.
- Attended daily Tier II meetings to update Scheduling, Project Management, and Operations teams on job status, contributing to the resolution of production room downtime.
- Created sample shipments and requested quotes for storage and destruction.
Education
Associate Degree - Education
Northampton Community College
Bethlehem, PA01-1991
Skills
- Problem-solving skills
- Time management
- Documentation expertise
- Regulatory compliance
- Team collaboration
- Proposal development
- Scheduling coordination
- Oracle CPQ
- Salesforce
- DocuSign
- MS Office suite
- GPM
Timeline
Quotation Specialist
THERMO FISHER SCIENTIFIC
07.2024 - Current
Client Services Project Support Associate
THERMO FISHER SCIENTIFIC
02.2011 - 07.2024
Associate Degree - Education
Northampton Community College