Summary
Overview
Work History
Education
Skills
Timeline
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Erika Valdes

Phoenix,Arizona

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Barista and Retail Cashier

Albertsons
07.2017 - 07.2019
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.

Retail Cashier

Mariano's
04.2015 - 04.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
  • Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
  • Promoted store loyalty programs, increasing member sign-ups and overall customer engagement.
  • Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .

Barista

Christie's Dairy Delights
02.2015 - 04.2015
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Education

Bachelor of Science - Speech Language Pathology

University of Arizona
Tucson, AZ
08.2023

Skills

  • Well-recognized ability to work interdependently with several team members
  • Optimizes cleaning and organizational skills to increase work efficiency
  • Adaptive to change in fast past environments
  • Proactive ability to recognize and address issues before they become major obstacles
  • Shares a warm and approachable personality consistently

Timeline

Barista and Retail Cashier

Albertsons
07.2017 - 07.2019

Retail Cashier

Mariano's
04.2015 - 04.2017

Barista

Christie's Dairy Delights
02.2015 - 04.2015

Bachelor of Science - Speech Language Pathology

University of Arizona
Erika Valdes