Erika Vinger
Bismarck,ND
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Butterhorn
01.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Olive Garden
07.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Front Desk Receptionist
Title Resource Network
06.2015 - 04.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Bachelor of Science - Business Administration
Northern State University
05.2014
Skills
Maintaining a high level of organization and clean workspace
Making new connections and with guests and maintaining a professional relationship
Keeping a positive attitude when at work and being helpful to co workers and great team player
Timeline
Server
Butterhorn
01.2021 - Current
Server
Olive Garden
07.2016 - Current
Front Desk Receptionist
Title Resource Network
06.2015 - 04.2016
Bachelor of Science - Business Administration
Northern State University
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