Hi, I’m
Erika Vivas
The Bronx,NY
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills. Outgoing and friendly worker with a proven history of reliability, integrity, and excellent final products.
Overview
7
years of professional experience
1
Certification
Work History
Catholic Charities Community Services
Intern
09.2024 - Current
Job overview
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Interviewed individuals by phone to apply for SNAP
- Help clients to build or improve their resume with or without eexperience
JParks
Nail Technician
01.2024 - 09.2024
Job overview
- Provided excellent customer service through friendly interactions with clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
Orientation Leader
07.2024 - 08.2024
Job overview
- Assisted with transition to college life by providing one-on-one support.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
Jenny Al.
Assistant Manager
01.2022 - 12.2023
Job overview
- Monitored employee attendance records, and timekeeping.
- Trained new employees to meet job requirements.
- Maintained supplies inventory and restocked items as needed.
- Interpreted conversations between English-speaking clients and Spanish-speaking staff members.
Jessica Alulema
Licensed Nail Technician
01.2021 - 01.2022
Job overview
- Provided consultations to clients regarding the best nail care treatments for their needs.
- Advised clients on nail care and use of products and colors.
- Cleaned and sanitized tools and work environment.
Aida V.
Receptionist
08.2017 - 02.2019
Job overview
- Greeted and assisted customers to foster positive experiences.
- Assisted with setting up for manicure and pedicure appointments including preparing materials and supplies needed.
- Scheduled and confirmed appointments.
Education
John Jay College of Criminal Justice of The City University of New York , New York, NY
Bachelor of Arts from Human Services
03-2027
Borough of Manhattan Community College of The City University of New York , New York, NY
Associate of Arts from Criminal Justice
06-2023
Skills
- Sanitation Procedures
- Problem-Solving Skills
- Time Management
- Customer Service
- Scheduling
- Inventory Control
- Spanish Fluency
- Supply Restocking
- Recordkeeping
- Quick Learner
- Teamwork and Collaboration
Accomplishments
- dean student
- Dream scholarship recipient
- BMCC scholarship recipient
Certification
- Stop The Bleed Certified.
- Mental Health first Aid certified.
- Nail technician licensed.
Affiliations
Community service tutoring kids after school with MASA program.
Member at PLUS, volunteering at events.
Volunteer at Trinity Church delivering food to BMCC students.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Intern
Catholic Charities Community Services
09.2024 - Current
Orientation Leader
07.2024 - 08.2024
Nail Technician
JParks
01.2024 - 09.2024
Assistant Manager
Jenny Al.
01.2022 - 12.2023
Licensed Nail Technician
Jessica Alulema
01.2021 - 01.2022
Receptionist
Aida V.
08.2017 - 02.2019
John Jay College of Criminal Justice of The City University of New York
Bachelor of Arts from Human Services
Borough of Manhattan Community College of The City University of New York
Associate of Arts from Criminal Justice
- Stop The Bleed Certified.
- Mental Health first Aid certified.
- Nail technician licensed.
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