ERIKA VONIE
Consultant
Brooklyn,NY
Summary
Enthusiastic Independent Coffee Consultant eager to develop strong sales teams that drive growth. Expert in products, successful strategies and customer engagement. Offering 15 years of related experience.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Coffee Consultant
Erika Vonie Consulting
Brooklyn, NY
10.2019 - Current
- Tailored services for wide requirement of client needs, focusing on adapting to digital environment in light of COVID-19, customer relations and understanding, cultivating company communities
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Director of Coffee
Trade Coffee
New York, NY
07.2018 - 10.2019
- Managed inventory along with Data Science based on insights from customer purchase preference, curating innovations to product and design to match customer preference
- Maintained Roaster relationships with 52 roasters, including content creation, logistics, selection of product, quality issues, on boarding/ off boarding, and margin negotiations.
- Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
Green Coffee Sales
Crop To Cup Importers
Brooklyn, NY
10.2017 - 07.2018
- Increased account base by 22 over 10 months, leveraging networking, acquiring over $100k in sales.
- Elevated customer loyalty by using strong admin and personal amiability to resolve customer problems.
Director of Coffee
Variety Coffee Roasters
Brooklyn, NY
05.2015 - 10.2017
- Create, develop, and implement entire Educational Program from scratch for in- house staff of 31 baristas and 11 wholesale accounts, including creation of a 30 page training guide.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Create, establish and implement system for quality control of green and roasted coffee from scratch, with weekly routine checks for quality control assurance and profile development.
Education
Bachelor's of Fine Art - Film And Photography
Ithaca College
Ithaca, NY 08.2005 - 06.2009
Skills
ContentContent creationClientsCustomer satisfactionLogisticsMedia Relations
Network Development / Operations
Sales Development
Additional Information
- International Champion, New York Coffee Masters 2017, United States Barista Championship Competitor 2014,2015 and 2016, Q Grader 2016, Created and spoke an hour lecture at SCA on consumer insights gleaned from Trade, Created and spoke on Bloom Tour 2019 sharing consumer insights gleaned from Trade
Timeline
Coffee Consultant
Erika Vonie Consulting
10.2019 - Current
Director of Coffee
Trade Coffee
07.2018 - 10.2019
Green Coffee Sales
Crop To Cup Importers
10.2017 - 07.2018
Director of Coffee
Variety Coffee Roasters
05.2015 - 10.2017
Bachelor's of Fine Art - Film And Photography
Ithaca College
08.2005 - 06.2009