Erik Vorce
Eugene ,OR
Summary
Loan processing professional prepared to excel in results-driven environment. Proven track record in managing loan documentation and ensuring compliance with industry standards. Known for collaborative team efforts and ability to adapt to changing needs, leveraging organizational skills and customer service expertise.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Member Connect Specialist
NWCU/Twinstar Credit Union
04.2024 - Current
- Increased client satisfaction by providing expert guidance and support.
- Resolved complex issues, maintaining high levels of customer satisfaction.
- Analyzed performance metrics to identify areas for improvement.
- Analyzed financial data to provide valuable insights for strategic decision-making.
Sales/Driver Sales Representative
Cintas
01.2023 - 09.2024
- Increased sales by effectively building rapport and establishing strong relationships with customers.
- Monitored competitor activities within the market, staying informed of emerging trends or changes that could impact business results.
- Developed long-term relationships with key accounts, resulting in repeat business and increased revenue.
- Streamlined order processing procedures, reducing errors and increasing efficiency.
Consumer Loan Specialist
Pentagon Federal Credit Union
09.2017 - 04.2022
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
- Employed persuasive sales techniques to increase loan applications and overall loan value.
- Analyzed financial status, credit and property to determine feasibility of granting loans.
Education
High School Diploma -
Springfield High School
Springfield, OR01-2008
Skills
- Problem solving
- Process improvement
- Risk assessment
- Research skills
- Troubleshooting
- Regulatory compliance
- Product knowledge
- Management collaboration
Timeline
Member Connect Specialist
NWCU/Twinstar Credit Union
04.2024 - Current
Sales/Driver Sales Representative
Cintas
01.2023 - 09.2024
Consumer Loan Specialist
Pentagon Federal Credit Union
09.2017 - 04.2022
High School Diploma -
Springfield High School
Similar Profiles
Allison FischlAllison Fischl
Member Service Specialist at TwinStar Credit UnionMember Service Specialist at TwinStar Credit Union
Stephany OrtizStephany Ortiz
Contact Center Specialist at TwinStar Credit UnionContact Center Specialist at TwinStar Credit Union
Briana DameBriana Dame
Customer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit UnionCustomer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit Union
Travis BurnsTravis Burns
SOFTWARE DEVELOPER at TrifoiaSOFTWARE DEVELOPER at Trifoia
Connor PoulsenConnor Poulsen
Soccer Referee at UYSASoccer Referee at UYSA