Erika Williams

process and adjust medical and dental claims for members from Georgia, California, Colorado, Nevada, Virginia, New York to include foreign Countries as well. Refer received medical records for review by higher authorities Nurses/Doctors. 10 years of specialized experience which includes performing medical billing activities such as collecting claims for medical care entering and retrieving data in an automated system at a qualifying typist level 50 words per minute on a 5 minute sample with 3 or fewer errors.

• Collaborated with healthcare providers to address discrepancies in invoices, leading to improved billing accuracy and faster payments

Maintained a high level of professionalism when interacting with patients, insurance company representatives, and colleagues to foster positive working relationships.

• Established strong working relationships with insurance company representatives, facilitating efficient communication and prompt issue resolution.
• Increased cash flow for the organization through diligent monitoring of insurance reimbursements and timely appeals of underpaid claims.
• Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
• Processed insurance payments and maintained accurate documentation of payments.