Erika A. Horton
Norman,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Creative writer with an eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing.
Overview
8
8
years of professional experience
Work History
Management Trainee
Enterprise Mobility
Norman
06.2023 - Current
- Studied business administration requirements such as payroll, budgeting, and accounting
- Reinforced company's culture of safety, inclusivity, and teamwork with regular team meetings
- Participated in well-structured training program to gain knowledge of all business aspects
- Completed sales process to assist customers in attaining products and services
- Tracked customer information and concerns in database to facilitate follow-up.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Admissions Advisor
Heavy Equipment Colleges of America
Oklahoma City
08.2022 - Current
- Prospective student engagement, recruitment, lead generation, worked collaboratively with other advisors and career placement services, made admissions decisions, improved results by analyzing and redesigning recruitment processes
- Prepared students for future educational paths by encouraging learning exploration and persistence in face of challenges
- Maintained accurate and complete student records as required by laws, district policies and administrative regulations
- Met legal, district and school requirements with detailed student records and progress reporting.
- Maintained positive relationships with students, faculty, alumni, and administration.
Assistant Catering Coordinator
Benvenuti's Ristorante
Norman
05.2021 - Current
- Set up tables, decorations, and action stations smoothly for every event
- Maintained health and safety standards by regularly cleaning and sanitizing equipment, utensils, and work areas
- Delivered appetizing foods by prepping and plating items attractively
- Kept adequate stock of food items, utensils and beverages for catering needs
- Enforced policies and quality standards through supervision and performance reviews
- Set up and maintained appropriate stock levels for bar
- Used beer, wine and cocktail knowledge to make recommendations
- Trained and supervised bar staff to deliver exceptional service to customers.
Chairperson & Content Writer
1 Day Ranch Rescue 501 (c)3
Bethel Acres
04.2018 - Current
- Kept organization in line with current demands by periodically reviewing and amending policies
- Served funders, service recipients and communities with expert leadership of agency operations
- Delivered on promises to represent needs, interests and values of 1 Day Ranch Rescue
- Helped lead fundraising activities and meet organizational financial needs
- Checked all messaging was consistent with tone and style guidelines
- Customized information, wording and voice to create interesting content for different audiences
- Kept consistent brand voice across all digital platforms.
Kitchen Manager, Bar Manager
Coach's Brewhouse LLC
Norman
04.2019 - 08.2022
- Instituted cleaning and sanitation measures during COVID-19 pandemic
- Handled business management tasks, employee payroll and inventory ordering
- Achieved food preparation goals for consistent quality and freshness
- Staffed well-trained, productive employees with sufficient schedule coverage to meet kitchen demands
- Identified areas of improvement in food waste and employee workflows to optimize budget controls
- Managed performance of kitchen employees with regular evaluations, coaching and support
- Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.
Area Manager
Amazon Fulfillment Center OKC1
Oklahoma City
07.2021 - 02.2022
- ICQA (Inventory Control & Quality Assurance), Oversaw 75 to 100 associates per shift, overnight shift (5:30pm - 6am), kept facility in federal SOX compliance, implemented 3 site leadership approved safety initiatives, improved Pick department for shift's quality by 75% earning rank of top 5 in region, headed emergency response crew responding to on-shift fire resulting in water and soot damage, oversaw fire clean-up, tracked metrics to improve fulfillment center processes quality and productivity
- Supervised and tracked daily metrics for operational facets
- Monitored supply chain needs and maintained accurate physical inventory through regular audits and cycle counts
- Enforced high-level adherence to health, safety and maintenance requirements
- Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks.
Content Writer Intern
World Literature Today
Norman
01.2019 - 05.2019
- Proofread colleagues written work to increase quality and reduce errors
- Prepared regular content for specific professionals
- Built factually-correct articles, posts and other written content.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Content Creator
The Odyssey Online
Remote
07.2016 - 08.2018
- Wrote crisp, engaging copy for social media platforms to grab audience attention
- Adhered to deadlines with expert project management and multitasking abilities
- Exceeded clients' expectations with interesting, on-trend content.
- Organized collected information to produce well-written articles.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
Education
Bachelor of Arts - English
University of Oklahoma
Norman, OK05.2021
Skills
- Analytical and Critical Thinking
- Supervision and leadership
- Teamwork and Collaboration
- Customer Service
- Administration and Reporting
- Employee Mentoring
- Process Improvement
- Staff Supervision
- Customer Relationship Management (CRM)
- Copywriting
- Copy Editing
- Creative Thinking
- MLA Style
- Chicago Manual Style
- APA Style
- Content Writing
- Essay Writing
- Creative Storytelling
- AP Style
Quote
If you have built castles in the air, your work need not be lost; there is where they should be. Now put foundations under them.
Henry David Thoreau
Timeline
Management Trainee
Enterprise Mobility
06.2023 - Current
Admissions Advisor
Heavy Equipment Colleges of America
08.2022 - Current
Area Manager
Amazon Fulfillment Center OKC1
07.2021 - 02.2022
Assistant Catering Coordinator
Benvenuti's Ristorante
05.2021 - Current
Kitchen Manager, Bar Manager
Coach's Brewhouse LLC
04.2019 - 08.2022
Content Writer Intern
World Literature Today
01.2019 - 05.2019
Chairperson & Content Writer
1 Day Ranch Rescue 501 (c)3
04.2018 - Current
Content Creator
The Odyssey Online
07.2016 - 08.2018
Bachelor of Arts - English
University of Oklahoma