ERIKA JULIANA ARIZA FIGUEREDO
Sunrise,FL
Summary
Organized and motivated, eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworker with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Efficient Sales Service Associate with proven sales and administrative expertise. Supported 15 years sales representatives in companies, and contributed to team's sales revenue growth over previous year. Excellent organizational and collaborative skills leading to positive outcomes.
Overview
10
10
years of professional experience
Work History
Sales Agent - Loan Depot Park
EMS Vending
Miami, FL
05.2022 - Current
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Quickly and efficiently processed payments and made accurate change.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Worked with teammates and openly invited coaching from management team.
- Promptly reported complaints to supervisor for quick, efficient resolution.
- Received orders and fulfilled orders quickly and efficiently.
- Monitored stock levels to ensure availability of products.
General Manager
Confecciones y Distribuciones A&C
Colombia, Colombia
05.2014 - 08.2019
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
Florida Life Inc Var Annuity And Health - Financial Services
Examfx
Online03-2024
College - Airlines Services Administration
Politecnico Grancolombiano College
Bogota, Col02.2007
High School Diploma -
Marillac High School
Bogota, Col11.2002
Skills
- Staff Training and Motivation
- Data Entry
- Invoices and billing
- Task Prioritization
- Multitasking
- Attention to Detail
- Processing Payments
- Merchandising Proficiency
- Stock Management
- Planning & Organizing
- Problem Resolution
- Flexible Schedule
- Fluent in Spanish
- Microsoft Office
- Basic Math
- Organizational Skills
- Good Work Ethic
- Friendly, Positive Attitude
- Customer Service
- Computer Skills
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Agent - Loan Depot Park
EMS Vending
05.2022 - Current
General Manager
Confecciones y Distribuciones A&C
05.2014 - 08.2019
Florida Life Inc Var Annuity And Health - Financial Services
Examfx
College - Airlines Services Administration
Politecnico Grancolombiano College
High School Diploma -
Marillac High School
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