Summary
Overview
Work History
Education
Skills
Additional Professional Experience in Public Health
Timeline
Generic

Erika B Jackson

Health/Investigator
Randallstown,MD

Summary

Experienced Fraud Investigator representing government agencies with proven record of conducting ethical and thorough investigations of Medicaid Fraud, and Licensure. Strong organizational and analytical abilities applied to achieve goals and results.

Expertise in preserving confidentiality of participants and program information in accordance with privacy policies . Excellent experience in research, analysis and documentation of account activities.

Overview

20
20
years of professional experience

Work History

Outbreak Investigator

Baltimore City Health Department
Baltimore , Maryland
2021.01 - Current

Investigated potential outbreaks as assigned.
Report potential outbreaks to Maryland Department of
Provide technical assistance to facilities experiencing COVID- 19 outbreaks.
Identified facilities that needed site visits with outbreaks and provided recommendations.
Coordinate with other members of outbreak team as needed for outbreak support.
Cross Trained in all area's of Outbreak epidemic.
Researched, communicated and resolved COVID-19 Outbreak complaints received by email and follow
ups.
Worked well in all team setting, providing support and guidance.
Demonstrated strong organizational and time management skills while managing multiple projects
Collected, analyzed and interpreted information, documentation and physical evidence associated with
investigation

Data Entry Processor

QAI
Fulton , MD
2019.10 - Current
  • Sorted and prepped over 1000 documents and organized to be scanned
  • Verified and updated account information in company computer system
  • Completed accurate and efficient data entry and database updates to support QAI operations
  • Executed data verification and validation to ensure expedient error detection
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution

Health Occupations Investigator II

State of Maryland Department of Health and Mental Hygiene
Baltimore , Maryland
2016.11 - 2018.04
  • Conducted interviews with witnesses, respondents, and clients
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations
  • Prepared written case reports of allegations, reviewed transcripts of interviews and evidence
  • Kept current on all agency and state policies, rules, regulations and statutes
  • Developed presentations to Board of Social Worker Examiners
  • Maintained liaison with Office of Attorney General
  • Resolved Fraud cases against licensures
  • Checked authenticity of accounts for fraud

Research Statistician II

State Of Maryland DHMH, CHSE
Baltimore , Maryland
2004.04 - 2015.09
  • Conducted HIV Surveillance at Hospitals and Health care facilities
  • Input fact-finding's in centralized database
  • Generated case report investigation lists from data base registry
  • Performed case matching and queries using various databases such as Microsoft Access, EHARS and SAS
  • Collected HIV risk assessment data and entered findings in centralized database
  • Collaborated with local Hospitals other facilities and implemented policies using public health guidelines and CDC protocol

Fraud Analyst Investigator

State of Maryland
OAG , Medicaid Fraud Control Unit
2002.01 - 2004.04

Conducted confidential investigations of suspect fraud, abuse and other critical information of Health Care Providers

  • Summarized reports of documents and findings of cases
  • Seized evidence for investigations, and interviewed all potential parties involved
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations
  • Monitored multiple databases to keep track of medicaid fraud

Public Health Representative II

State of New Jersey, DHSS TB Control
Newark , NJ
1998.09 - 2000.07
  • Conducted research on DNA fingerprint cluster investigation
  • Collaborated with senior management to help implement programs and policies based on findings
  • Coordinated field activities with Sentinel Surveillance Project Center for Disease Control
  • Investigated and interviewed clients
  • Reviewed medical records and collected data
  • Conducted public health surveys and follow up activities
  • Conducted client surveys, preserving confidentiality of participants and program information

Education

Master of Arts - Supervision Administration/Educator Trainer

Montclair State University
Montclair, NJ

Bachelor of Science - Business Administration/Marketing

Barber-Scotia College
Concord, North Carolina

Certificate - Technique Of Investigative Interviewing And Advanced Interrogation

John E. Reid And Associates, Inc.
Chicago, IL
2017

Skills

  • Strong oral and written communication skills
  • Ability to analyze data, collect, input, and maintain data
  • Qualitative and quantitative data analysis
  • Wrote reports of documents and findings of fraud
  • Resource management expertise
  • Monitored system alerts for potential fraud activity
  • Communicated with Government officials and local Administrations in relations to Medicaid Fraud and Licensure's
  • Reviewed spread sheets for potential fraudulent activity
  • Administrative support specialist
  • Reporting and documentation
  • Gathered evidence to support criminal fraudulent activities
  • Reviewed investigated and resolved fraudulent cases

Additional Professional Experience in Public Health

Public Health Representative II and III

State of New Jersey, Department Of Health, Newark NJ


  • Conducted investigations of HIV reports, epidemiological, and public health surveys.
  • Collected data and compiled data so obtained.
  • Maintained liaison with Hospitals, local Health Department, and other relevant agencies.
  • Conducted interviews, and provided health education.
  • Analyzed public health problems involved, and developed effective work methods.

Timeline

Outbreak Investigator

Baltimore City Health Department
2021.01 - Current

Data Entry Processor

QAI
2019.10 - Current

Health Occupations Investigator II

State of Maryland Department of Health and Mental Hygiene
2016.11 - 2018.04

Research Statistician II

State Of Maryland DHMH, CHSE
2004.04 - 2015.09

Fraud Analyst Investigator

State of Maryland
2002.01 - 2004.04

Public Health Representative II

State of New Jersey, DHSS TB Control
1998.09 - 2000.07

Master of Arts - Supervision Administration/Educator Trainer

Montclair State University

Bachelor of Science - Business Administration/Marketing

Barber-Scotia College

Certificate - Technique Of Investigative Interviewing And Advanced Interrogation

John E. Reid And Associates, Inc.
Erika B JacksonHealth/Investigator