Erika Gulliver
Coloma
Summary
Highly organized and detail-oriented professional with a versatile background in hospitality and finance. Known for exceptional memory retention and adherence to cleanliness standards, contributing to positive guest experiences and efficient financial operations.
Overview
11
11
years of professional experience
Work History
Accounts Payable Analyst
Lane Automotive
Watervliet, MI
05.2022 - Current
- Reconciled accounts payable discrepancies, fostering strong relationships with suppliers to resolve issues promptly.
- Developed and implemented streamlined invoicing procedures, enhancing efficiency of payment cycles.
- Conducted regular audits of financial transactions to ensure adherence to internal controls and regulatory standards.
Bartender
The Strand
Dowagiac, MI
04.2025 - 11.2025
- Crafted specialty cocktails and curated beverage menus to enhance customer experience.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Provided exceptional customer service, fostering repeat patronage and positive guest interactions.
- Trained new bartenders on techniques and best practices, promoting skill development within team.
Server
Taste
South Haven, MI
09.2017 - 04.2022
- Managed multiple tables simultaneously, maintaining efficiency during peak hours.
- Implemented upselling techniques, contributing to increased revenue per table served.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
Banquet Server
Four Winds Casino
New Buffalo, MI
01.2015 - 08.2017
- Provided exceptional customer service to guests during events, enhancing overall dining experience.
- Set up and dismantled banquet spaces according to event specifications, ensuring efficient workflow.
- Collaborated with kitchen staff to deliver timely food service, maintaining quality standards throughout events.
- Assisted in training new servers on service protocols and operational procedures, fostering team efficiency.
Education
High School Diploma -
Hartford High School
Hartford MISkills
- Exceptional customer service
- Memory retention
- Cleanliness standards
- Safe food handling
- Team collaboration
- Strong work ethic
Timeline
Bartender
The Strand
04.2025 - 11.2025
Accounts Payable Analyst
Lane Automotive
05.2022 - Current
Server
Taste
09.2017 - 04.2022
Banquet Server
Four Winds Casino
01.2015 - 08.2017
High School Diploma -
Hartford High School