Erika K. Gilles

• Inspected vehicle before and after every trip to assess performance and maintenance requirements.
• Maintaining a high standard of safety, inside and outside of the autonomous vehicle. Demonstrate situational awareness, an understanding of the technology in your care, and a willingness to constantly adjust to changes in the environment.
• You would safely set up and ride in an autonomous vehicle and have little control over the vehicle's operation
• Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the autonomy, and driving the vehicle to a safe location.

• Promotes and sells air travel to the traveling public or freight forwarders.
• Provides assistance with passenger check-in and cargo acceptance.
• Interprets government rules and requirements for domestic and international travel or cargo shipments.
• Uses organizational skills to perform multiple tasks within a limited time period.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Responsibilities include a fast-paced environment with expertise in the airline travel industry products, processes, and policies.

Handle contacts from customers and gain their trust by providing solutions to their travel needs . Generate revenue by pricing, scheduling, selling tickets, trip planning, and Completed order transactions and generated travel documentation and detailed itineraries. Informing and offering customer of other related travel products and services for trip planning. Offer a high level of customer service by promoting customer satisfaction by resolving problems with knowledgeable and friendly service.

• Assisting customers with DIY Home Security Systems Set-up and troubleshooting calls with Ring's smart home security product lines and company mobile Neighbors app, for whole home and neighborhood security.

• Processing of sales and return customer orders
• Online computer processing and order fulfillment of customer orders
• Penske and Home Depot truck rental checking in and checking out of customer reservations
• Customer calls and resolution.

• Legacy system processing of UMWA (United Coal Miners Durable Medical Equipment (DME) and supplies
• Resolution of customer medical orders supplies and customer account calls.

• Processing of sales and return customer orders
• Online computer processing and order fulfillment of customer orders
• Penske and Home Depot truck rental checking in and checking out of customer reservations
• Customer calls and resolution.

• Processing of service desk refunds, returns, and sales purchases
• Computer online processing of special-order purchases for customers and contractors
• Customer service calls and problem resolution
• Checking in and locating customer orders for pick-up and delivery
• Training and resource assistance for customer service associates.

• Processing of sales and return customer orders
• Online computer processing and pick-up of customer orders
• Penske Truck rental checking in and checking out of customer reservations.

• Fulfilling and packaging of online orders for customers
• Assisting customers with the location of store merchandise.

• Cheesemonger: Certified in Murray's Specialized Cheeses and Sales., calls
• Cut and formed cheese into desired shapes for packaging different types of cheeses.
• Sampled cheese products regularly to assess quality and adjust process to reach flavor targets.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Recommended merchandise to customers based on needs and preferences.
• Escorted customers to products and pointed out complementary items to boost store sales.

• Floor Sales in Appliances and Kitchen and Bath, Customer Service Telephone calls, Ordering and delivery set-up of Appliances and kitchen and bath Merchandise.

• Set-up and passing of surgical instrumentation to surgeons
• Specialties included General Surgery, Urology, GYN, Adult Ent, Neurovascular, Orthopedic, and Neuro Spine, Davinci Robotics, and Small and large Bone Orthopedics.

• Set-up and passing of surgical instrumentation to surgeons
• Specialties included General Surgery, Trauma, Urology, Pediatric Ent, Neurovascular and Ortho Spine, General Surgery Robotics, and Small and large Bone Orthopedics.

• Set-up and passing of surgical instrumentation to surgeons
• Specialties included GYN, General Surgery, Bariatric, Trauma, Plastic, Urology, Ent, Neurovascular, Ortho Spine, Robotic, Kidney Transplant, Dental, and Orthopedics.

• Assisting, Set-up, and passing of surgical instrumentation to surgeons
• Specialties included GYN, General Surgery, Trauma, Plastic, Eyes, Urology, Ent, Pediatric, Neurovascular, Spinal, Robotic, Kidney Transplant, Organ Procurement, and Small Bone Orthopedic.

• Assisting, Set-up, and passing of surgical instrumentation to surgeons
• Specialties included GYN, General Surgery, Plastic, Urology, Ent, Pediatric, Neurovascular, Spinal, Robotic, Kidney Transplant, and Small Bone Orthopedic.

Assisting,Set-up and passing of surgical instruments to surgeons. Specialties included GYN, General Surgery, Plastic Surgery, Urology, ENT, Neurovascular, Davinci Robotics, Kidney Transplant, and small bone orthopedics.

• Assisting, Set-up, and passing of surgical instrumentation to Surgeons
• Specialties included Urology, GYN, General, and Robotic Surgery.

• Supervision of front office and office personnel
• Problem resolution of patient accounts.

• Handling of Supervisor customer billing calls. Trained and monitored Billing customer service representatives.
• Escalated issues to correct individuals when typical procedures did not achieve resolution.
• Assisted in the development and design of customer service training programs.