Erika L. Meyer
Medical
Kennedale,TX
Summary
Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Caregiver
Happy Days Home Healthcare
2023.03 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Customer Service Associate
Aldi USA
2020.06 - 2023.01
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained up-to-date knowledge of product and service changes.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Managed timely and effective replacement of damaged or missing products.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Medical Assistant
Joshua Family Medicine
2016.09 - 2018.02
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Associates Degree in Medical Specialties - Medical Assisting
Stevens-Henager College-Ogden
Boise, IDSkills
- Ability to provide exceptional listening and customer support skills
- Strong Telephone Etiquette
- Customer Data Confidentiality
- Ability to adapt to dynamic work environment, learn quickly, solve problems, and make decisions
- Soft Skills: Patience, Empathy, Drive, Self-Management
- Ability to work flexible schedule including Night and/or weekends
- Microsoft Office
- Excellent Written and Oral Communication
- Accurately complete and document patient interactions in databases.
- Policy and Procedure Adherence
- Ability to Work Independently and with teams.
- Patient Care
- Medication Administration
- EMR Systems
- Multitasking and Organization
- Medical Records Management
- Dependable and Responsible
- Remote Video Conferencing
- Patient Rapport
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith
Timeline
Caregiver
Happy Days Home Healthcare
2023.03 - Current
Customer Service Associate
Aldi USA
2020.06 - 2023.01
Medical Assistant
Joshua Family Medicine
2016.09 - 2018.02
Associates Degree in Medical Specialties - Medical Assisting
Stevens-Henager College-Ogden
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