Erika Lorena Cardona Rubio
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Waitress
Mexiterranean Restaurante
1365 1 St Av, New York
06.2025 - 03.2026
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Enhanced sales through upselling techniques and product recommendations.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Waitress
Restaurante Pita and Beyond
417 New York
10.2024 - 03.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring accurate order taking and timely food delivery.
- Collaborated with kitchen staff to facilitate smooth service operations.
- Trained and mentored new servers on menu knowledge and service standards.
- Implemented efficient workflow strategies, enhancing team productivity during peak hours.
Marina’dor Hoteles
Bartender
Marina’dor Castellon De La Plana- Spain
07.2010 - 09.2010
Discotec Indiana
Bartender
London
07.2010 - 09.2010
- Proven ability to learn quickly and adapt to new situations.
Hoteles Campezo
Bartender
Calle Campezo 1, Madrid- Esp
10.2014 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
LOGIPON S.L Burger King. /
Fast Food
Avenida Del Amparo(Guadalajara- Spain)
01.2018 - 04.2018
- Took orders, prepared meals, and collected payments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Bartender Assistant
Restaurant-bar
Brihuega, Guadalajara- Spain
07.2017 - 12.2017
- Greeted customers and provided friendly, knowledgeable service.
Overcoming
Advertising
Overcoming
11.2009 - 05.2010
Education
High School Diploma -
Briocense
Brihuega- Guadalajara- Spain06-2008
Skills
- Educational Programs
- Performance Plans
- Conflict Resolution
- Office Cleaning
- Hospitality service expertise
- Customer service
- Safe food handling
Languages
French
English
Spanish
Timeline
Waitress
Mexiterranean Restaurante
06.2025 - 03.2026
Waitress
Restaurante Pita and Beyond
10.2024 - 03.2026
LOGIPON S.L Burger King. /
Fast Food
01.2018 - 04.2018
Bartender Assistant
Restaurant-bar
07.2017 - 12.2017
Hoteles Campezo
Bartender
10.2014 - 08.2023
Marina’dor Hoteles
Bartender
07.2010 - 09.2010
Discotec Indiana
Bartender
07.2010 - 09.2010
Overcoming
Advertising
11.2009 - 05.2010
High School Diploma -
Briocense