Erika Seastrand
Orem,UT
Summary
Dedicated Receptionist and Resource Mentor with background in various office settings. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Peer Mentor
BYU Office Of First Year Experience
Provo, UT
12.2020 - 03.2022
- Answered student and parent questions about college admissions and enrollment.
- Shared resources, opportunities and activities to support mentee's learning and development.
- Met mentee formally, informally, in-person and virtually to offer support.
- Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals to aid in transition from high school to college.
- Counseled 70+ students individually per semester to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
Legal Assistant/Receptionist
Hardin Law Office
Nashville, TN
11.2018 - 08.2020
- Supported various administrative duties by proofreading, transcribing audio files for Court proceedings, and invoicing.
- Drafted and edited legal documents using software programs such as Microsoft Word and Excel.
- Provided clerical support to company employees by copying, faxing and filing documents within office and with Court systems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records for 15+ cases at any given time.
- Corresponded with clients through email, telephone or postal mail regarding confidential matters.
Missionary
The Church of Jesus Christ of Latter, day Saints
Tohoku, Japan
03.2017 - 10.2018
- Trained 3 new missionaries on effectively communicating in Japanese language.
- Participated in relief efforts to aid victims from March 2011 tsunami
- Translated for church leaders and locals in both Japanese and English by telephone, messaging, and verbal communication.
- Proselytized and imparted knowledge of faith using strong public speaking and one-on-one discussions in 4 different areas over 18 months.
- Taught weekly English classes free to public and created vocabulary and grammar lesson plans according to class needs and level of experience.
Childcare Assistant
Care-a-lot Learning Center
Hendersonville, TN
08.2017 - 03.2018
- Applied positive behavior management techniques to enhance social interactions and emotional development, supervising between 7 and 20 children per day depending on class.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Communicated daily children's individual activities, behaviors, meals and naps to parents/guardians.
- Documented accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Education
Bachelor of Arts - Theatre Arts Studies
Brigham Young University
Provo, UT12.2023
Skills
- Typing
- Progress Reporting
- Critical Thinking
- Resource Prioritization
- Microsoft Office
- Administration Collaboration
- Customer Service-Oriented
- Computer Proficiency
Languages
English
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Peer Mentor
BYU Office Of First Year Experience
12.2020 - 03.2022
Legal Assistant/Receptionist
Hardin Law Office
11.2018 - 08.2020
Childcare Assistant
Care-a-lot Learning Center
08.2017 - 03.2018
Missionary
The Church of Jesus Christ of Latter, day Saints
03.2017 - 10.2018
Bachelor of Arts - Theatre Arts Studies
Brigham Young University