Erikka Delgado
Maricopa,USA
Summary
Dynamic Direct Care Staff Member at Brothers and Keepers Corporation, recognized for exceptional communication and compassionate care. Skilled in problem-solving and relationship building, I effectively supported clients' needs while maintaining accurate documentation. Committed to promoting healthy lifestyles and advocating for individuals with disabilities, ensuring a positive impact on their well-being. CPR certified.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Care Staff Member
Brothers and Keepers Corporation
10.2024 - Current
- Encouraged healthy lifestyle choices through education about nutrition and exercise habits.
- Maintained accurate documentation of client progress, noting changes in behavior or health status as needed.
- Attended training sessions on relevant topics including First Aid and CPR certification.
- Assisted in daily living activities such as meal preparation, grooming assistance, medication reminders.
- Monitored medications for accuracy in dosage levels according to doctor's orders.
- Demonstrated excellent communication skills while interacting with clients, families, medical professionals, and other members of the healthcare team.
Autism & Educational Training
Volunteer Services
05.2020 - Current
- One-on-One Assistance: Provided individualized support to students during classes and activities, helping them engage in learning and social interactions.
- Parent and Caregiver Support: Worked with families to provide information, resources, and encouragement, helping them navigate educational challenges and celebrate their child's progress.
- Individual Advocacy: Worked closely with children and their families' unique needs and challenges, helping them navigate available resources and support services.
- Learning Coach: Developed and implemented individualized learning plans tailored to accommodate specific needs, strengths, and individualized academic performance and engagement in online schooling.
Homemaker
Angie's Angels Home Healthcare, LLC
12.2023 - 11.2024
- Assisted with daily living activities, including bathing, dressing, and grooming.
- Conducted home visits to assess the needs of clients and their families.
- Assisted with meal preparation, light housekeeping and laundry services.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Correctional Officer
Corecivic Inc
08.2024 - 09.2024
- Enhanced customer satisfaction by addressing issues with informed and amiable service.
- Comprehended and adhered to both oral and written instructions.
- Collaborated effectively with a diverse team of colleagues to achieve objectives and tackle problems associated with our products and services.
Operations Manager
DelgadoMaid2Perfection
10.2018 - 07.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
PCA & Homemaker Aide
Modern Sister Home Healthcare LLC
10.2019 - 09.2020
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
Education
High School Diploma -
Harding Senior High School
Saint Paul, Minnesota06.2015
MBA - Business Management
Rasmussen College
Saint Paul, Minnesota08.2020
Bachelor of Science - Health Information Technician, Medical Billing and Coding Program
Rassumen College
Saint Paul, Minnesota05.2017
Skills
- Clerical Support
- Task Prioritization
- Problem solving
- Written and Verbal Communication
- Leadership
- Customer Service
- Attention to detail
- Compassionate care
- CPR certified
- Relationship Building
- MS Office
- Analytical
- Friendly, Positive Attitude
- Critical Thinking
- Conflict Resolution
- Maintenance
- Social skills
- Disability awareness
- Daily living activities
- Medication monitoring
- Client-centered approach
- Professional boundaries
Certification
- Licensed cleaning business owner with a state-issued cleaning license
- Finger print clearance card
- FEMA certification
- Article 9
- Current CPR certification
- 3M fit test certificate
- Correctional officer training
- Food card handler
Timeline
Direct Care Staff Member
Brothers and Keepers Corporation
10.2024 - Current
Correctional Officer
Corecivic Inc
08.2024 - 09.2024
Homemaker
Angie's Angels Home Healthcare, LLC
12.2023 - 11.2024
Autism & Educational Training
Volunteer Services
05.2020 - Current
PCA & Homemaker Aide
Modern Sister Home Healthcare LLC
10.2019 - 09.2020
Operations Manager
DelgadoMaid2Perfection
10.2018 - 07.2024
MBA - Business Management
Rasmussen College
Bachelor of Science - Health Information Technician, Medical Billing and Coding Program
Rassumen College
High School Diploma -
Harding Senior High School
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