Erik "Scott" Benz
San Luis Obispo,CA
Summary
Proven expert in transition and relocation services, with a notable tenure at Central Coast Transitions, I excel in creating seamless moving plans and fostering team collaboration. My adeptness in problem-solving and heavy lifting has significantly enhanced operational efficiency and customer satisfaction, embodying professionalism and courtesy at every step.
Overview
5
5
years of professional experience
Work History
Senior Transition Specialist
Central Coast Transitions
03.2023 - 07.2023
- Conducted thorough assessments of client needs prior to developing tailored transition plans, ensuring alignment with organizational goals and objectives.
- Mentored colleagues on best practices for managing transitions, contributing to a culture of continuous learning and development within the organization.
- Collaborated with cross-functional teams to facilitate smooth transitions while minimizing disruptions to existing operations.
- Promoted a positive atmosphere throughout transitional periods by emphasizing open lines of communication among all team members.
Moving and Cleaning Specialist
Busy Birds Moving & Cleaning
06.2021 - 02.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Assisted management in developing new strategies for improved efficiency in overall operations.
- Contributed to company reputation with consistently exceptional performance in all cleaning assignments.
- Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors, and clients alike.
- Promoted a healthy atmosphere by using eco-friendly, non-toxic, and hypoallergenic cleaning products.
- Boosted team productivity by assisting coworkers with their assigned tasks when needed.
Moving Expert
Asap Movers
04.2018 - 04.2021
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Organized storage units efficiently, optimizing space usage while ensuring easy access to belongings when needed by clients.
- Implemented safety protocols to minimize potential accidents or damages during the moving process, reducing liability risks.
Education
Certification - Honda
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ02.2010
High School Diploma -
Windsor High School
Windsor, CA06.2008
Skills
- Reliability and punctuality
- Heavy Lifting Expertise
- Professionalism and Courtesy
- Route Planning
- Packing Efficiency
- Vehicle Maintenance
- Furniture Protection
- Loading Techniques
- Problem-solving skills
- Time Management
- Adaptable and Flexible
- Team Collaboration
- Verbal and written communication
- Truck loading and unloading
- Packaging
- Clean Driving Record
- Wrapping and boxing
- Commercial driving
- Vehicle inspections
- Physical Fitness
- Equipment Operation
- Materials handling and transport
- Adaptable nature
- Payment handling
- Loading and unloading
- Problem Resolution
Timeline
Senior Transition Specialist
Central Coast Transitions
03.2023 - 07.2023
Moving and Cleaning Specialist
Busy Birds Moving & Cleaning
06.2021 - 02.2023
Moving Expert
Asap Movers
04.2018 - 04.2021
Certification - Honda
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
High School Diploma -
Windsor High School
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