Shamirah Flagg
Pottstown,PA
Summary
Accomplished Senior Transition Specialist with extensive experience in clinical assessments and case management at Pennsylvania Health and Wellness. Proven ability to coordinate affordable housing solutions that significantly enhance consumer health outcomes. Demonstrates expertise in fostering cross-functional teamwork and staff development, achieving over a 50% improvement in consumer transition processes. Committed to driving innovative solutions that further improve healthcare transitions and consumer well-being.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Transition Specialist
Pennsylvania Health and Wellness
Philadelphia, Pennsylvania
04.2019 - Current
- Coordinate long-term care medical assistance benefits to ensure the safety of Consumers
- Complete needs-based assessments to determine the most beneficial services to ensure the health and safety of consumers transitioning from a Nursing Facility to their community
- Assist Consumers through the application process for the Home and Community Based Waiver Program, assist with housing applications, assist with locating community resources to meet Consumer needs and reduce the cost of the health plan, complete Person Centered Service Plans to identify bio-psychosocial needs, use the Interai Home Care Assessment System for person-centered assessment that informs and guides comprehensive care and service planning, focus on the person's functioning and quality of life by assessing needs, strengths, and preferences, scales for functional needs of activities of daily living and instrumental activities of daily living
- Assess cognition, communication deficits, pain, mood and depression, and medical instability
- Complete clinical assessment plans to address care gaps and deficits identified by the interRAI, PCSP, and Health Risk Assessments
- Communicate with Consumers, family members, Nursing Facility staff, and cross-department to produce positive Consumer experiences and better health outcomes
- Lead team of 10+ in actively in large-scale outreach initiatives state projects that are essential to the growth of the Medicaid organization and the satisfaction of its stakeholders
Senior Workers Compensation Manager
Amazon
Carteret, New Jersey
02.2014 - 04.2019
- Evaluate and treat individuals affected by work-related injuries
- Develop a treatment plan, complete all required documentation, and communicate with outside agencies to ensure individual work-related conditions are resolved
- Develop and manage all workers' compensation claims to ensure claims are resolved promptly
Lead Emergency Medical Technician
Life Star Response
Edison, New Jersey
06.2009 - 02.2014
- Deliver emergency medical services to 50+ individuals per week
- Evaluate vital signs, blood pressures, and oxygen levels, administer nebulizer therapy and oxygen and ensure compliance with all safety protocols during individual transport
- Administer pre-hospital care to individuals suffering from strokes, neurological emergencies, and immunological emergencies and communicate with families and individuals to gather medical history and deliver appropriate treatment
- Provide training to 10+ emergency medical technicians on EMS procedures, hospital policies, patient triage, and safety regulations
- Administer pre-hospital care to 10+ pediatric individuals per week, including cardiopulmonary resuscitation, spinal immobilization, wound care, and treatment for airway blockages
- Communicate with families throughout individuals transport and deliver education on medical diagnosis and treatment plans with compassion and understanding
- Deliver medical reports to physicians and nursing staff on individual conditions symptoms, vital signs, blood pressure, and oxygen level
Education
Master of Science - General Psychology
Capella University
Minneapolis, MinnesotaBachelor of Science - General Psychology
Capella University
Minneapolis, MinnesotaSkills
- Organizational development
- Case management
- Affordable Housing Knowledge
- Homelessness solutions
- Temporary housing
- Affordable housing
- Landlord relations
- Supportive services coordination
- Transition planning
- Clinical assessments
- Timely Task Organization
- Discharge planning
- Multitasking capacity
- Relationship building
- Cross-functional teamwork
- Staff training and development
Certification
- Act 33 and 34 clearances, Recognizing and Reporting Child Abuse Certificate.
- New Jersey Certified Emergency Medical Technicians.
- Certified Trainer for Medical Professionals in First Aid and Cardiopulmonary Resuscitation.
- Certified OSHA 30 General Industry Outreach.
Timeline
Senior Transition Specialist
Pennsylvania Health and Wellness
04.2019 - Current
Senior Workers Compensation Manager
Amazon
02.2014 - 04.2019
Lead Emergency Medical Technician
Life Star Response
06.2009 - 02.2014
Master of Science - General Psychology
Capella University
Bachelor of Science - General Psychology
Capella University
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