Summary
Overview
Work History
Education
Skills
Awards
Projects
Timeline
Generic

Erilyn Ramos

Los Angeles,CA

Summary

Detail-oriented professional with excellent communication and organizational skills, experienced in multitasking with accuracy. Seeking a long-term position to apply and expand expertise effectively.

Overview

9
9
years of professional experience

Work History

Owner

Lash Love
04.2019 - Current
  • Applied lash extensions using proper methods and hygiene protocols
  • Developed client relationships, resulting in 45% increase in repeat business and referrals by promptly addressing inquiries and resolving issues to achieve high client satisfaction.
  • Administered financial operations, including budgeting, reporting, and tax preparation, maintaining 98% accuracy in documentation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established loyal customer base by providing personalized attention and exceeding expectations.
  • Achieved 15% increase in financial growth by budget optimization, aligning expenses and resource allocation with goals to ensure profitability.

Server, Cashier

Sushi Q
05.2021 - 04.2024
  • Conducted cashier audits and reports with 99% accuracy rate, ensuring precise and timely processing of transactions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Accounting Specialist

Mango Fix
05.2018 - 03.2020
  • Prepare administrative activities such as budget preparation, development, monitoring, projecting, and reporting regularly.
  • Planned, coordinated, and supervised fiscal process by developing and analyzing expenditure data autonomously.
  • Managed overdue accounts, leading to 30% decrease in outstanding balances through effective collection strategies, and proposed process enhancements for improved efficiency.
  • Excelled in utilizing Microsoft Office applications, including Excel, Word, and Access, with 98% accuracy rate in data entry using ten-key pad or keyboard.

Instructor

Makamae Melia O' Polynesia
03.2015 - 09.2018
  • Led and choreographed dance routines for diverse groups, fostering skill development and goal attainment for students of all ages. Achieved 95% student satisfaction rate and 20% improvement in performance skills through personalized instruction and group classes.

Education

Bachelor of Science - Business Administration

San Diego State University
San Diego, CA
05.2023

Skills

  • Timely and Efficient
  • Relationship Building
  • Organization and Prioritization
  • Multitasking
  • Strong work ethic
  • Adaptable
  • Collaborative
  • Computer Skills (Microsoft Office Suite)
  • Data Entry

Awards

  • Divine Mercy Human Development Foundation College Scholarship Award 2018-2023
  • 1st Place Individual Tahitian Dancer Award Winner: 2016, 2018, 2020
  • San Diego State University Dean's List - 2022-2023

Projects

Business Process Redesign - Process Gap Analysis, 07/2023, Evaluated disparities between current organizational processes and desired goals to identify inefficiencies. Developed strategies to bridge these gaps, enhancing performances and outcomes.

Timeline

Server, Cashier

Sushi Q
05.2021 - 04.2024

Owner

Lash Love
04.2019 - Current

Accounting Specialist

Mango Fix
05.2018 - 03.2020

Instructor

Makamae Melia O' Polynesia
03.2015 - 09.2018

Bachelor of Science - Business Administration

San Diego State University

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Erilyn Ramos