Erin Baker
Skowhegan,ME
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proven willingness to take on any task to support the team and help the business succeed. Adept at working effectively unsupervised and quickly mastering new skills. Adapts quickly to new needs and policies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
VETERINARY ASSISTANT
Garland Road Small Animal Hospital
Winslow, ME
11.2023 - 01.2024
- Assisted veterinarians in examining and treating animals with various illnesses or injuries.
- Cleaned and sterilized exam rooms between appointments.
- Prepared laboratory slides for microscopic examinations.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species, size, and temperament.
- Dispensed medications orally or topically as directed by veterinarian.
- Assisted veterinarians in examining animals.
- Obtained information and history from clients to maintain medical charts.
- Communicated with veterinarians and staff members to maintain patient flow.
- Operated radiographic equipment.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Administered immunizations and treatments following veterinarian instructions.
- Draw vaccinations and prepare prescriptions as written by veterinarian.
KENNEL TECHNICIAN
Somerset Humane Society
Skowhegan, ME
01.2023 - 11.2023
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Performed minor grooming services such as brushing or shaving fur coats and trimming nails.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Provided humane treatment of all animals at all times.
- Adhered to standards set forth by local laws regarding animal welfare.
- Assisted with the adoption process by providing information about available pets.
- Administered vaccinations, medications and treatments.
- Kept animals individual profile and medical information up-to-date in PetPoint 6.
GUEST SERVICES & FOSTER COORDINATOR
Humane Society Waterville Area
Waterville, ME
06.2021 - 11.2021
- Operated Vital POS system to process sales transactions for cash, credit, check for adoptions, town fees, and products
- Answered calls or emails from customers and assisted with special requests, resolving complaints, or provided information regarding store hours, location, and policies
- Counted and reconciled cash-drawer discrepancies prior to or following each shift
- Greeted guests entering and upon approach to front desk, answering questions and directing to appropriate adoption areas
- Completed paperwork and PetPoint tasks associated with merchandise, adoptions/surrenders, and cash register operation
- Developed and maintained social media posting, email calendar, and contact with people about foster animals.
- Provided medical exams and updates to foster animals. Including giving medications and vaccinations.
ANIMAL CARE TECHNICIAN-FELINE
Humane Society Waterville Area
Waterville, ME
07.2020 - 06.2021
- Cleaned animal cages and provided fresh food and water
- Prepared records, reports, and documentation in support of shelter operations
- Completed routine and seasonal vaccinations to protect animals from communicable diseases
- Decontaminated rooms and equipment to prepare for new animals
- Kept work spaces and animal areas clean, neat, and free of safety hazards
- Restocked supplies throughout facility to keep team ready for animal needs
- Treated sick and injured animals with basic care and called in veterinary professionals to obtain more complex treatment.
PACKHOUSE LINE LEAD
Backyard Farms
Madison, ME
05.2019 - 06.2020
- Verified employee performance, checking each job and retraining to correct problems and productivity
- Oversaw work of 32+ employees each day, monitoring activities and assigning tasks to cover demands
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Trained new team members in packing rules, quality guidelines, and ways to exceed performance expectations
- Learned basic Spanish to be able to communicate with H2A workers from Mexico.
QUALITY ACCESSMENT
Backyard Farms
Madison, ME
12.2018 - 07.2019
- Notified supervisor about production problems and helped identify and correct concerns
- Maintained operations below 1'% error rate by verifying strict compliance with established processes
- Recommended corrective actions to minimize rate of product defects and waste
- Upheld regulations for safe operating procedures and clean area mandates
- Approved finished product by confirming size, color, and weight specifications.
Education
HIGH SCHOOL DIPLOMA -
Lawrence High School
06.2005
Veterinary Technician Associate Degree - Veterinary Technician
Penn Foster Career School
Scranton, PASkills
- Eager Learner
- Multitasking
- Records management
- Care Monitoring
- Attention to Detail
- Medication Administration
- Problem-Solving
- Dependable and Responsible
- Customer Relations
- Data Entry
Certification
- Working towards Fear Free Certification
References
References available upon request.
Timeline
VETERINARY ASSISTANT
Garland Road Small Animal Hospital
11.2023 - 01.2024
KENNEL TECHNICIAN
Somerset Humane Society
01.2023 - 11.2023
GUEST SERVICES & FOSTER COORDINATOR
Humane Society Waterville Area
06.2021 - 11.2021
ANIMAL CARE TECHNICIAN-FELINE
Humane Society Waterville Area
07.2020 - 06.2021
PACKHOUSE LINE LEAD
Backyard Farms
05.2019 - 06.2020
QUALITY ACCESSMENT
Backyard Farms
12.2018 - 07.2019
HIGH SCHOOL DIPLOMA -
Lawrence High School
Veterinary Technician Associate Degree - Veterinary Technician
Penn Foster Career School
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