Erin Bobango
Summary
An organized and reliable employee with 4 years of management experience, and 2 years of training experience. Successful problem solving in both unexpected operational issues and with customer complaints ensuring satisfaction. Proficient in opening and closing facilities, and managing daily operations.
Overview
6
6
years of professional experience
Work History
Certified Trainer
Chic-Fil-A
02.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Planned and implemented courses of instruction accounting for individual strengths and final objectives.
- Documented attendance, participation and progress.
- Pursued learning opportunities to advance knowledge and take on leadership position.
Assistant Manager
Dulaney Swim Club
08.2019 - 08.2022
- Monitored cash intake and deposit records.
- Handled incidents calmly, promptly, and within policy.
- Monitored and adjusted chemical levels to maintain safety and cleanliness standards.
- Operated, cleaned and maintained pool water filtrations and water intake and outlet systems.
- Opened and closed facility at designated hours of operation.
- Earned Lifeguard certification, Pool Operators certification, First Aid certification, AED certification, and Basic Life Support certification.
- Completed basic maintenance and repairs to keep pools functioning properly.
Team Member
Chic-Fil-A
05.2020 - 02.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked all FOH positions to provide optimal coverage and meet goals with maximized efficiency.
- Maintained a productive and efficient approach to all tasks.
Lifeguard
Dulaney Swim Club
05.2019 - 08.2019
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Provided swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Education
Bachelor of Science - Nursing
University of Delaware
Newark, DE05.2025
High School Diploma -
Dulaney High School
Timonium, MD05.2021
Skills
- Group and Individual Instruction
- Leadership Experience
- Safe Food Handling Practices
- First Aid
- POS Transactions
- Time Management
- Interpersonal Communication
- Customer Experience
- Problem Solving
Timeline
Certified Trainer
Chic-Fil-A
02.2021 - Current
Team Member
Chic-Fil-A
05.2020 - 02.2021
Assistant Manager
Dulaney Swim Club
08.2019 - 08.2022
Lifeguard
Dulaney Swim Club
05.2019 - 08.2019
Bachelor of Science - Nursing
University of Delaware
High School Diploma -
Dulaney High School
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