Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Brooks

Allen,TX

Summary

Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Well organized and detail-oriented to manage efficient and effective store operations. I am continuing to advance my knowledge and skills in my areas of expertise. I would like to continue my education, learn new skills and apply them to my daily routines as well.

Overview

8
8
years of professional experience

Work History

Licensed Esthetician

Coco Wellness Spa
Anna, Texas
08.2023 - Current
  • Completed facial treatments and brow services.
  • Educated clients on skincare techniques based on skin type and individual needs.
  • Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
  • Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
  • Boosted repeat patient appointments and sales by offering reliable, quality service.
  • Delivered gentle hair removal using wax methods.
  • Maintained rigorous standards of sanitation and sterilization as directed by Texas Department of Licensing and Regulation and spa's policies and procedures.
  • Inspected client's skin to determine best courses of treatment.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.
  • Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
  • Completed procedures to remove pore blockages and unsightly blackheads.
  • Monitored product freshness, appearance and cleanliness to improve quality control.
  • Eliminated or reduced appearance of fine lines and spots with appropriate products.
  • Performed waxing services on clients according to their individual needs including Brazilian, full body, bikini line, face, underarm and leg waxing.

Assistant Manager

Palio's Pizza
Grapevine, TX
03.2016 - Current
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Adhered to all food safety regulations.
  • Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
  • Answered phone calls to assist customers with questions and orders.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Licensed Esthetician

Galleria Day Spa
College Station, TX
01.2022 - 07.2023
  • Completed facial treatments and brow services.
  • Educated clients on skincare techniques based on skin type and individual needs.
  • Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
  • Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
  • Boosted repeat patient appointments and sales by offering reliable, quality service.
  • Delivered gentle hair removal using wax methods.
  • Maintained rigorous standards of sanitation and sterilization as directed by Texas Department of Licensing and Regulation and spa's policies and procedures.
  • Inspected client's skin to determine best courses of treatment.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.
  • Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
  • Completed procedures to remove pore blockages and unsightly blackheads.
  • Monitored product freshness, appearance and cleanliness to improve quality control.
  • Eliminated or reduced appearance of fine lines and spots with appropriate products.

Education

Licensed Laser Technician & Medical Esthetician - Esthetics

National Laser Institute
Dallas
03-2024

Licensed Esthetician - Esthetics

Ogle School Hair Skin Nails
Dallas, TX
12-2021

High School Diploma -

Colleyville Heritage High School
Colleyville, TX
06.2020

Skills

  • Skin Rejuvenation
  • Eyebrow and Lash Tinting
  • Care Regimen Design
  • Hair Removal
  • Therapeutic Massages
  • Exfoliation Treatments
  • Customer Service
  • Equipment Sterilization
  • Client Consultations
  • Personalized Care Regimens
  • Skincare Product Sales
  • Dependable and Responsible
  • Laser Hair Reduction
  • Facials
  • Laser Tattoo Removal
  • Non-Ablative Resurfacing
  • Chemical Peels
  • Micro Needling
  • Body Contouring
  • Cool Sculpting
  • IPL Photo Facial
  • Cellulite Reduction
  • Radio Frequency Skin Tightening
  • Radio Frequency Skin Rejuvenation

Timeline

Licensed Esthetician

Coco Wellness Spa
08.2023 - Current

Licensed Esthetician

Galleria Day Spa
01.2022 - 07.2023

Assistant Manager

Palio's Pizza
03.2016 - Current

Licensed Laser Technician & Medical Esthetician - Esthetics

National Laser Institute

Licensed Esthetician - Esthetics

Ogle School Hair Skin Nails

High School Diploma -

Colleyville Heritage High School
Erin Brooks