Summary
Overview
Work History
Education
Skills
Timeline
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Erin Burk

Anchorage,AK

Summary

Dedicated professional with a strong work ethic and reliability, experienced as an In-Home Nanny enhancing children's emotional well-being and language development. Proven customer service skills as a Cashier Team Lead at Truly Texas, adept at cash handling and resolving complaints, ensuring high satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

In-Home Nanny

Self Employed Services
08.2024 - Current
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.

Dog Bather

The Petstop
04.2023 - 02.2024
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Successfully calmed anxious pets during the bathing process using proven soothing techniques.
  • Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.

Cashier Team Lead

Truly Texas
07.2021 - 04.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Education

Walter M Williams High School
Burlington, NC

No Degree -

Penn Foster College
Scottsdale, AZ
02-2026

Skills

  • Strong work ethic
  • Reliability and punctuality
  • Toddler engagement techniques
  • Early childhood education
  • Cash handling
  • Customer service
  • Front end operations
  • Multitasking and prioritizing

Timeline

In-Home Nanny

Self Employed Services
08.2024 - Current

Dog Bather

The Petstop
04.2023 - 02.2024

Cashier Team Lead

Truly Texas
07.2021 - 04.2023

Walter M Williams High School

No Degree -

Penn Foster College

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