Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Coleman

Fayetteville,GA

Summary

Many years of expertise in customer service related positions. Skilled in many areas and have a passion for creativity. Well-rounded background, therefore easily able to adjust to surroundings. Patience, focus, and the desire to excel is key, which is how each situation is approached. Excellent ability to learn quickly and excel in teamwork-based and leadership positions.

Overview

12
12
years of professional experience

Work History

Customer Service Agent

Inktel Contact Center Solutions
Fayetteville, GA
10.2021 - Current
  • Provide customers with prompt and friendly service
  • Assist customers with questions and resolving any issues
  • Work with leads to further assist
  • Assist with Floor Support to guide other customer service associates
  • Develop rapport with customers
  • Research and gain further knowledge of systems

Bartender

Ruth's Chris Steakhouse
Atlanta, GA
06.2019 - 03.2020
  • Greeted and assisted each guest
  • Prepared and served signature drinks for bar and restaurant customers
  • Provided descriptions of food and drink items and assisted customers with making selections
  • Took and correctly put in customers food orders
  • Ensured that customers received food and drink in timely fashion
  • Kept all areas of bar and restaurant clean during each shift
  • Continued to check on and assist customers to ensure pleasant dining experience
  • Restocked and cleaned all areas of bar before and after shift
  • Assisted other employees and managers when needed

Bartender/Server

Malones Steak And Seafood
East Point, GA
04.2008 - 09.2017
  • Trained others in serving, hosting, and bartender positions
  • Greeted and assisted each guest
  • Prepared and served signature drinks for bar and restaurant customers
  • Provided in-depth descriptions of food and drink items as well as assisted customers with making selections
  • Took and correctly put in customers food orders
  • Ensured that customers received food and drink in timely fashion
  • Kept all areas of bar and restaurant clean during each shift
  • Continued to check on and assist customers to ensure pleasant dining experience
  • Restocked and cleaned all areas of bar before and after shift
  • Assisted other employees and managers when needed

Assistant/Clerk

Georgia Department Of Transportation
Atlanta, GA
06.2005 - 09.2005
  • Organized and filed any paperwork received
  • Use computer applications to type up various documents
  • Assisted supervisors with any other daily tasks

Sales Associate

Stein Mart
Indianpolis , IN
03.2004 - 04.2005
  • Greeting all customers and offering assistance
  • Received new merchandise and stocked as needed
  • Cleaned areas of all departments
  • Checked out customers making purchases
  • Assisted customers with finding items in all departments
  • Gave customers suggestions for purchasing items for themselves or as gifts
  • Organized jewelry display cases

Education

Fashion Design

Bauder College
Atlanta, GA

High School Diploma -

North Central High School
Indianapolis, IN
05.2004

Skills

  • Excellent customer service skills in all industries
  • Fast learner in any element
  • Perfectionist when completing tasks
  • Leading and instructing teammates
  • Enthusiastically assisting others
  • Astoundingly creative
  • Extremely patient
  • Willing to learn to improve at all times
  • Able to focus and multitask
  • Always professional and put together

Timeline

Customer Service Agent

Inktel Contact Center Solutions
10.2021 - Current

Bartender

Ruth's Chris Steakhouse
06.2019 - 03.2020

Bartender/Server

Malones Steak And Seafood
04.2008 - 09.2017

Assistant/Clerk

Georgia Department Of Transportation
06.2005 - 09.2005

Sales Associate

Stein Mart
03.2004 - 04.2005

Fashion Design

Bauder College

High School Diploma -

North Central High School

Similar Profiles

CREATE PROFILE
Erin Coleman