Summary
Overview
Work History
Timeline
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Erin Craig

Northville,MI

Summary

Recognized people leader with 12+ years of progressive experience driving enterprise communications, employee engagement, and change management at Comcast, NBCUniversal. Known for building high-performing teams, shaping executive messaging, and leading large-scale technology and cultural transitions. Award-winning communicator with a proven ability to align strategy, storytelling, and business outcomes.

Overview

7
7
years of professional experience

Work History

Director, Strategic Communications

Comcast NBCUniversal
03.2020 - Current
  • Lead annual and quarterly strategic communication planning for a division of 14,000 employees, aligning messaging with business goals.
  • Revitalized a previously unmotivated team, boosting morale, engagement, and overall performance.
  • Partner with executives and cross-functional teams to design and execute communication strategies for product launches, campaigns, and organizational initiatives.
  • Plan and deliver high-visibility events (town halls, leadership offsites, employee engagement conferences), both in-person and virtual.
  • Serve as chief editor and strategist for company-wide communication channels, ensuring consistent, relevant, and measurable messaging.
  • Drive content creation across blogs, microsites, and video, with a focus on measurement and continuous improvement.

Manager, Internal Corporate Communications

Comcast Effectv (Comcast Advertising)
10.2018 - 03.2020
  • Created and executed division-wide communication strategies for 3,500 employees.
  • Spearheaded intranet launch: led communication strategy, content creation, and deployment, ensuring seamless adoption and alignment.
  • Partnered with frontline teams to gather insights through surveys, focus groups, and listening sessions, shaping relevant messaging.
  • Drove stronger alignment across teams during major technology transitions.

Timeline

Director, Strategic Communications

Comcast NBCUniversal
03.2020 - Current

Manager, Internal Corporate Communications

Comcast Effectv (Comcast Advertising)
10.2018 - 03.2020
Erin Craig