Erin Davis
Chula Vista,CA
Summary
Customer-oriented Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
Work History
Body Waxer
European Wax Center
Chula Vista, CA
09.2019 - Current
- Maintained clean and sanitary workspace.
- Waxed clients various bodies using hard waxes.
- Increased salon revenue through upselling at-home products and providing excellent care.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Advised clients on proper home-care regimens.
- Informed guests of appropriate products available to increase retail sales.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Hairstylist
The Smoothbar
San Diego, CA
11.2017 - 07.2019
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Determined appropriate hair treatments based on conditions and textures.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Distributed business cards outside of salon to generate new business.
- Educated customers on products to maximize benefits.
Hairstylist's Assistant
Gila Rut Aveda Salon
San Diego, CA
03.2015 - 11.2017
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Offered exceptional service and support to walk-in and scheduled customers.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Studied advanced techniques to develop proficiency and better serve customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
Cosmetology License - Cosmetology
05.2014
Skills
- Sanitary workspace expert
- Cash Register Operation
- Creativity and Originality
- Product Sales
- Time Management
- Clear Communication
- Customer Consultation
- Upbeat and Positive Personality
- Understanding Customer Needs
- Patient and Empathetic
Timeline
Body Waxer - European Wax Center
09.2019 - Current
Hairstylist - The Smoothbar
11.2017 - 07.2019
Hairstylist's Assistant - Gila Rut Aveda Salon
03.2015 - 11.2017
Bellus Academy - National City - Cosmetology License, Cosmetology
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