Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Marshall

West Palm Beach,FL

Summary

Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Wax Specialist (Red Level)

European Wax Center
03.2021 - Current

Current work schedule

Sun Off

Monday Off

Tuesday Off

Wednesday 8:30-8

Thursday 11:30-8

Friday 8:30-8

Saturday 8:30-6

Wax Specialist (Red Level)

European Wax Center Corporate
02.2020 - 01.2021

Wax Specialist (Orange Level)

European Wax Center Corporate
11.2018 - 12.2019

Wax Specialist (Orange Level)

European Wax Center
03.2018 - 10.2018
  • Welcomed clients as they arrived for appointments
  • Stocked treatment rooms with proper supplies
  • Discussed procedures and treatment options with client
  • Advised clients on proper home-care regimens
  • Maintained work area in clean and neat fashion to stay productive
  • Followed through with client requests in timely manner
  • Analyzed skin condition and made appropriate product recommendations
  • Fostered friendly, warm and exceptional customer experience

Substitute Teacher

Lower Cape May Regional High School
12.2015 - 02.2018
  • Adapted teaching methods and materials to meet students' varying needs and interests
  • Instructed up to 30 students individually and in groups
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs
  • Completed documentation of attendance, grades and other required details
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance
  • Assisted students of all ability levels develop life-long learning skills and good study habits

Server

Stewart's Root Beer
05.2016 - 01.2017
  • Consistently provided professional, friendly and engaging service
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Receptionist/ Assistant

DeRosa Physical Therapy
09.2012 - 09.2015
  • Maintained accurate records of patient care, condition, progress and concerns
  • Maintained clean, healthy and safe environment
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Organized paperwork such as charts and reports for office and patient needs
  • Completed and filed financial documentation for accounting purposes
  • Scheduled appointments for doctor visits and procedures using desktop calendar software
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Checked patient data including insurance, demographic and health history to ensure all information was current
  • Scheduled, rescheduled and handled cancelled appointments for over 50 patients per day.
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Improved timely payment of bills by developing flexible payment plans for patients

Ride Operator, Ticket Scanner

Morey's Piers & Beachfront Water Parks
05.2012 - 07.2014

Current work schedule

Sun Off

Monday Off

Tuesday Off

Wednesday 8:30-8

Thursday 11:30-8

Friday 8:30-8

Saturday 8:30-6

Education

Certificate - Laser Esthetics

Institute For Laser Medicine
Philadelphia, PA
07.2019

Skin Care Specialist Certificate - Skin Care/Esthetics

Shore Beauty School
Egg Harbor Township, NJ
06.2017

Associate of Arts - General Studies

Atlantic/Cape Community College
Mays Landing, NJ
12.2012

Skills

Customer service-oriented

  • Exceptional communication skills
  • Appointment scheduling
  • Organization
  • Keyboarding skills
  • Inbound and outbound calling
  • Recordkeeping strengths
  • Data entry
  • Computer proficient
  • Report preparation
  • POS systems expert
  • Administrative support
  • Sanitary workspace expert
  • Advanced hair removal trained
  • Cold and hot wax understanding
  • Waxing and laser hair removal

Certification

  • Certified Laser Hair Removal and Laser Tattoo Removal Technician
  • State of Florida Board of Cosmetology Facial Specialist
  • FL Certification/License Number FB9770523

Timeline

Wax Specialist (Red Level)

European Wax Center
03.2021 - Current

Wax Specialist (Red Level)

European Wax Center Corporate
02.2020 - 01.2021

Wax Specialist (Orange Level)

European Wax Center Corporate
11.2018 - 12.2019

Wax Specialist (Orange Level)

European Wax Center
03.2018 - 10.2018

Server

Stewart's Root Beer
05.2016 - 01.2017

Substitute Teacher

Lower Cape May Regional High School
12.2015 - 02.2018

Receptionist/ Assistant

DeRosa Physical Therapy
09.2012 - 09.2015

Ride Operator, Ticket Scanner

Morey's Piers & Beachfront Water Parks
05.2012 - 07.2014

Certificate - Laser Esthetics

Institute For Laser Medicine

Skin Care Specialist Certificate - Skin Care/Esthetics

Shore Beauty School

Associate of Arts - General Studies

Atlantic/Cape Community College