Erin DeSena
Genoa,IL
Summary
A skilled healthcare professional with 20 years of experience across inpatient and outpatient settings. Recognized for strengths in diagnostic imaging operations, workflow optimization, operational planning, staff performance development, and collaborative leadership. Builds strong relationships with staff, physicians, patients, and executive leaders. Proven ability to inspire, manage, and develop teams to enhance performance while advancing organizational goals. Known for high integrity, professionalism, and a strong commitment to continuous learning and development.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager of Imaging Services
Advocate Sherman Hospital
Elgin, IL, USA
01.2016 - Current
- Responsible for department operations, associate relations and operating budgets for Cat Scan, MRI, Nuclear Medicine, Ultrasound & Radiology at the Hospital and 4 affiliated offsite locations.
- Oversee dept teammate hiring, budget, productivity for all reporting cost centers. Charged with safety & quality initiatives, policy management, assisted capital purchase acquisitions, implementation and training.
- Utilized evidence-based practice to achieve top tier patient and teammate engagement values.
- Recognized as a high performing, driven leader with a willingness to tackle new challenges both within and outside of scope.
- Champions the needs of the patient population with physicians and staff to cultivate a culture of patient centered care and service.
- Achieved successful implementation and go live of Enterprise Imaging Solutions, including EPIC, Powerscribe and Penrad.
- This included the supporting and training of nearly 120 teammates, merge of legacy system patient data, integration into the EMR and supporting scheduling in transition.
- Chair of the Sherman Safe Patient Handling and Transfer Mobility Teams charged with educating and communicating safe patient handling practices in the hospital.
- Chair of Radiology Patient Access North PSA collaboration committee
- Active participant in Sherman teammate engagement committee.
- Achieved top decile results in teammate anniversary engagement for Cat Scan, MRI, and Ultrasound
- Achieved and surpassed productivity targets for all areas of responsibility.
Supervisor of Ultrasound, Breast Center & Patient transport
Advocate Sherman Hospital
Elgin, IL, USA
01.2007 - 01.2016
- Responsible for dept operations including Patient transport, Breast Center and Ultrasound dept.
- Charged with teammate evaluation, performance, coaching teammates.
- Assigned staff strategically to meet patient care needs and productivity standards, adjusting coverage based on census, skill mix, and call-ins.
- Assisted budget and productivity standards to meet hospital targets.
- Actively participated in Advocate system Ultrasound council. Reviewing policies protocols, and procedures in accordance with changes in local, state and federal laws and regulations.
- Clinical site instructor for Triton and Harper Ultrasound programs: 10 yr.
- Responsible for ACR accreditations for Mammography and Breast Ultrasound. Active participant in NAPBC accreditation.
- Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses: Sherman Family Community Healthy Heart Mobile Screenings
- Radiology Safety Coach: 10 yrs.
- Active Team member Advocate Sherman LDI BOLD team & Chair of Logistics team: 6 yrs
- Active team member and Auditor Hand Hygiene Team & Committee: 4 yrs
- Participated in Advocate system sole source vendor Ultrasound equipment team 2016.
Education
Associate of Applied Science - Ultrasound
Sanford Brown University
Lauderlhil Lakes, Florida, USA05-2004
Bachelor of Arts - Anthropology
Florida Atlantic University
Boca Raton, FL, USA01.2000
Skills
- Team leadership
- Self-Motivated
- Customer Service
- Collaborative
- Complex Problem-solving
- Effective communication
- Building Talent
- Regulatory Compliance
- Process Optimization
- Resilient
- Decision-making
- Adaptability and flexibility
Accomplishments
- Achieved ACR Breast Center of Excellence designation through a multidisciplinary approach by securing and maintaining ACR accreditations in Mammography, Stereotactic Breast Biopsy, Breast Ultrasound, Ultrasound-Guided Biopsy, and MRI since 2016.
- Collaborated with key stakeholders to expand outpatient MRI access through the installation of a new MRI unit. Led operational planning and site development, coordinating critical support functions including RIS integration, staff training, scheduling, ordering, and charge capture—resulting in 7.9% growth in the first year.
- Developed the skills and talent of team members by initiating a cross-training program in Mammography, Breast Ultrasound, and CT, effectively addressing staffing challenges and resulting in eight fully cross-trained staff members.
- Engaged with local colleges and schools to strengthen clinical education pipelines, ensuring robust student rotations that support workforce development. Implemented new Radiology Extern program engaging the students in workforce experience while training to become Radiographers. Promoted diagnostic imaging as a rewarding healthcare career pathway to middle and high school students through ongoing participation in the U46 Explore Career Pathways program since 2016.
Certification
- Registered Diagnostic Medical Sonographer (RDMS)- Abdomen (AB) 2006
- Registered Vascular Technologist (RVT) 2009
- Breast(BR) 2013
- BLS CPR: Exp. 12.31.2027
Timeline
Manager of Imaging Services
Advocate Sherman Hospital
01.2016 - Current
Supervisor of Ultrasound, Breast Center & Patient transport
Advocate Sherman Hospital
01.2007 - 01.2016
Associate of Applied Science - Ultrasound
Sanford Brown University
Bachelor of Arts - Anthropology
Florida Atlantic University