Erin Doherty
Rockland,USA
Summary
Compassionate educational advisor with background in providing empathetic support to students of diverse backgrounds. Possess strong skills in academic advising, career counseling and development of individualized education plans. Demonstrated ability to foster positive relationships with students, parents, and colleagues resulting in improved student outcomes and satisfaction. Committed to promoting the overall well-being of each student while also focusing on academic success.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Bay State Community Services
03.2024 - 09.2025
- Supported the daily operations of two teen residential programs that provide services to adolescents in state custody.
- Coordinated operational functions, executed special projects, and developed data management systems to enhance program efficiency.
- Oversaw records management, documented services and interventions, and prepared detailed reports for agency, licensing board, and state to ensure compliance and transparency.
- Cultivated relationships with donors and community stakeholders through in-person engagement and regular correspondence to foster support for programs.
- Interacted with youth, offering support, assistance, and guidance. Covered direct care shifts when required.
FLEX Team Clinician
Bay State Community Services
03.2023 - 03.2024
- Delivered intensive in-home family therapy, enhancing familial relationships and supporting adolescent development.
- Conducted intakes, assessments, and collaborative meetings to develop comprehensive treatment plans.
- Led team as case manager, coordinating care for clients and ensuring effective service delivery.
- Provided on-call support and intervention for all families on our service.
- Completed progress notes, reports, weekly updates, and other required documentation.
- Attended weekly individual and group supervision. Participated in a variety of trainings offered by BSCS and other sources.
Academic Advisor
University of Massachusetts, Boston Campus
09.2022 - 05.2023
- Advised full and part-time undergraduate students on academic and career pathways to support their educational goals.
- Guided students in course selection, major exploration, and development of effective study skills to enhance academic success.
- Coordinated orientation activities and facilitated course registration to ensure smooth transitions for new students.
Academic Advisor and Placement Testing Coordinator
Framingham State University
09.2018 - 09.2022
- Provided academic and career advising to full and part-time undergraduate students.
- Assisted students with course selection, major exploration, study skills and habits, and academic adjustment concerns.
- Assigned to provide holistic and supportive advising to students who were Undeclared, on academic probation, in the Foster Child Grant program and served as the department’s advisor for student athletes.
- Worked with students, faculty and staff on issues regarding course selection, major exploration, study skills, organization, career planning, and strategies to optimize the resources and opportunities available on campus and in the community.
- Coordinated PLUS (Program Leading to Undergraduate Success) Program, providing Pell grant eligible, first generation, and first time college students with 1:1 advising, skills workshops, and peer mentorship.
- Taught a First Year seminar course designed to orient, support, and retain first semester students.
- Collaborated with Office of Admissions to screen applications and recommend programs supporting first generation, low income, veterans, military families, and foster child grant students.
- Served on the Orientation Committee and assisted with the training of Orientation Leaders and Peer Mentors.
- As the University’s Placement Testing Coordinator, I reviewed the credentials of all students and advised on which tests to take.
- I scheduled and facilitated all testing on campus and online utilizing College/Board Accuplacer and Avant Testing programs.
- Supervised student peer mentors and student staff.
- Participated in committees and advisory groups focused on enhancing student success and retention across the University.
Instructor for the Corporate and Community Education Program
Mass Bay Community College
09.2016 - 05.2019
- Developed and conducted professional development workshops for local companies and agencies contracting with Mass Bay, enhancing workforce skills and collaboration.
- Designed workshops focused on 'Finding Balance', 'Managing Stress and Wellness', 'Diversity in the Workplace', 'Intergenerational Dynamics', 'Managing Conflict & Collaboration', 'Communication Style', and 'Working as a Team', fostering inclusive and effective workplace environments.
- Developed engaging lesson plans for diverse student populations.
- Facilitated classroom discussions to enhance student understanding.
- Evaluated student assignments and provided constructive feedback.
Educational Coach for the Transitional Scholars Program
Mass Bay Community College
09.2015 - 09.2018
- Coached and tutored students receiving assistance through Office of Disability Services, enhancing their academic performance and confidence.
- Supported students with varying challenges and abilities as they participated in college courses and co-curricular activities.
- Guided students in accessing co-curricular activities and support services, fostering their social integration and peer relationships.
- Assisted with time management, study skills, and organizational strategies.
- Advocated for students and families, facilitating communication with faculty and staff to ensure students' needs were met.
Area Coordinator for the Office of Residential Life
Wellesley College
09.2002 - 09.2018
- Progressed from Head of House to Resident Director to Area Coordinator with significant increase in responsibilities.
- Resided on campus and actively participated in multiple dimensions of the campus community to foster an inclusive, safe, nurturing, and supportive environment.
- Managed evening, weekend, and on-call duties.
- Supervised and trained 17 staff members who provided support in 3 different campus housing areas.
- Provided direct mentorship, support, intervention, assistance and referrals to students regarding academic, housing, personal or other concerns.
- Gave particular attention to the needs of all class years including orienting new students and supporting First Year students and transfer students in their transition to college.
- Assisted with all aspects of Orientation week and served as a member of the Orientation team.
- Recruited, trained, and supervised upperclass students who served as First Year Mentors at Orientation and throughout the first semester.
- Assisted with Admissions recruitment events including overnight visits, prospective student events and admitted student events.
- Provided 'on call' urgent support for students’ mental, emotional and physical well-being through a rotating on-call system.
- Oversaw building security and maintenance concerns.
- Conducted health and safety inspections and co-coordinated fire drills.
- Advised College Government Hall Councils to support community development and self-governance while providing organizational direction.
- Coordinated all planning, logistics, and implementation of programs and events.
- Oversaw multiple organizational budgets for College Government Hall Councils, Res Life staff, and various Department events.
- Represented the Res Life Department on the Dean of Students Advisory Council.
- The Council included Directors from all Departments of the Student Life Division who convened to identify students of concern, address urgent and chronic student issues, develop care and action plans and determine appropriate resources both on and off campus.
- Coordinated Student Leader Training for over 100 Residence Life staff and 70 First Year Mentors.
- Planned and presented training sessions on topics including (but not limited to): Intersectionality, Managing Group Dynamics and Conflict, Working with Challenging Behavior, Transition to College, Post Graduation Planning, Eating Concerns, Time Management, Program Planning, Recognizing Distress, Supporting Students in Crisis, Responding to Sexual Assault and Violence, Balance and Wellness, Effective Mentoring as a Peer Advisor, Self care, Balance, and Resilience, Supporting First Gen students, Crisis Intervention, Supporting Student’s Mental Health, Student Development Theories.
- Acted as a hearings officer and mediator for student conduct cases, utilizing a restorative justice framework.
- Created large-scale programming and supported student staff programming efforts that enhanced community and upheld the academic mission of the College.
- Supported departmental projects such as student staff training, college openings and closings, room selection, new student orientation, key distribution, Division and Department committee work and projects, and other administrative tasks.
- Served as an advisor and mentor to numerous college government sponsored student organizations including Hall Councils, President’s Council, Key Club, Organization for Mental Health Awareness, the French language house, and peer education groups.
- Worked with Student Involvement, Campus Police, and various offices within the Student Life Division to educate students on matters pertaining to adherence to community expectations, Title IX mandates and procedures, and the Honor Code.
Office of Admissions - Interviewer, Presenter, and Application Reviewer
Wellesley College
09.2002 - 09.2018
- Conducted individual interviews and evaluations for students seeking admission.
- Evaluated applications and ranked applicants to identify top candidates for admission.
- Presented credentials and reviewed candidates in committee.
- Prepared detailed interview reports to facilitate informed decision-making in committee discussions.
- Presented information sessions to potential students and their families.
- Promoted Wellesley College's vision, mission, and values at on-campus and local recruiting events to attract prospective students.
- Responded to phone calls and emails from students, families, guidance and college counselors, teachers and others.
- Processed application documents efficiently to support admissions workflow.
First Year Mentor Program / New Student Orientation
Wellesley College
09.2002 - 09.2018
- Recruited, interviewed, and supported upperclass student volunteers who lead small groups of First Year, transfer, and exchange students through Orientation and the fall semester.
- Coordinated planning and implementation of Orientation Week Activities to foster engagement and community for new students.
- Advised and supported First Year Students and upperclass Mentors throughout Orientation and the first semester, ensuring a smooth transition to college.
- Facilitated biweekly supervision groups for Mentors and provided 1:1 coaching to enhance their effectiveness.
- Worked with The First Year Dean of Students to provide targeted programming and services for new students.
Academic/Orientation Advisor
Mass Bay Community College
06.2016 - 01.2018
- Guided new students through Student Orientation Advising and Registration (SOAR) programs to facilitate successful transitions.
- Presented sessions on academic planning, course selection, transition to college, school/life balance, and course expectations.
- Consulted with prospective students on course options and credentials, assisting in completion of application materials to enhance enrollment process.
- Worked 1:1 with matriculated students to select courses within their academic programs and pathways.
- Welcomed walk-in visitors, delivering information and assistance to address inquiries and support needs.
Youth Development Specialist
MA Department of Social Services
11.1998 - 07.2002
- Supervised Youth Advisory Boards across seven regions, led Executive Board meetings with Commissioner and government officials to advise on issues affecting older adolescents in foster care.
- In conjunction with the Governor’s office, worked on the successful passage of legislation to permit foster children (and former foster children living independently) to attend state colleges and universities on tuition waivers.
- Facilitated consultation, training, and resource development for Adolescent Social Workers statewide, strengthening support systems for youth in foster care.
- Coordinated monthly newsletter 'The Wave' to disseminate information and resources to adolescent foster care clients, enhancing communication and support.
- Massachusetts was the first state to do this so a great deal of time was spent traveling to conferences to present on this topic and to consult with other states looking to do the same.
- Revised state mandated residential education program, PAYA (Preparing Adolescents for Young Adulthood).
- Maintained records, assessments, reports, and documentation per the grant reporting requirements.
- Transitioned to DCF
Residence Hall Director (part time)
Endicott College
09.1999 - 05.2001
- Delivered live-in support and supervision for undergraduate women in residence halls, fostering a safe and inclusive community.
- Recruited, trained, and supervised student staff as advisors, mentors, and mediators, enhancing peer support and engagement.
- Managed 'on call' rotation for after-hours care, support, and intervention, ensuring timely assistance to campus community.
- Assisted with recruitment events, Orientation, Reunion, and other special events.
Adolescent Worker
KEY Program
07.1996 - 11.1998
- Provided follow-up care for clients and families when teen transitioned home after group home care.
- Provided educational, vocational, social, and personal support and advocacy as well as individualized life skills instruction.
Residence Hall Director (part time)
Notre Dame College
09.1996 - 05.1997
- Provided live in support and supervision to undergraduate women living in residence halls.
- Hired, trained, and supervised student staff to serve as advisors, mentors, and mediators.
- Participated in an 'on call' rotation to provide after hours care, support, and intervention to the campus community.
- Assisted with recruitment events, Orientation, Reunion, and other special events as needed.
Co-Director of Residential and Recreational services for 'One Wellesley Summer'
Wellesley College
- Created a residential program for 50+ high school and college aged students participating in various summer programs at Wellesley College.
- This included everything relevant to the residential and recreational experience.
- Recruited, hired, and trained professional and student staff including resident assistants and tutors.
- Supervised student staff and tutors. Coordinated tutoring schedule and resources.
- Evaluated application materials for domestic and international applicants.
- Counseled students on college exploration, the application process, edited and provided feedback on statements of intent as well as program course assignments, assisted with creating resumes, provided mock interview experiences.
- Coordinated all activities on campus and off campus including weekend excursions.
- Managed programming and weekend food budgets.
- Coordinated visits and tours at local colleges and universities.
- Chaperoned weekly off campus field trips to various locations including Boston, Plymouth and the North Shore.
- Enforced program policies including curfew, visitation procedures, permission for off campus travel, etc.
Special Programs and Conference Residential Director
Wellesley College
- Provided logistical support for summer programs including housing details, events, work orders, etc.
- Provided onsite customer service to summer program participants.
- Assisted with urgent matters, provided on call support, and intervention when needed.
- Recruited, hired, trained and supervised student staff.
Adolescent Social Worker
MA Department of Social Services
- Provided individualized services to youth aging out of the foster care system including educational support and advocacy, college planning, life skills work, securing employment and housing, accessing health / mental health care, self care skills, etc.
- Now DCF
Group Home Worker
KEY Program
- Responsible for overseeing youth residing in a KEY Program group home.
- Responsibilities included behavior management, assistance with self care, homework, life skills groups, recreational and community activities, transporting clients to appointments, and facilitating/supervising visits with family in program and at home, social and behavioral support in groups and 1:1, crisis intervention and support, milieu management.
- Provided life skills training utilizing a state mandated residential curriculum, PAYA (Preparing Adolescents for Young Adulthood).
Education
Master of Education - School Counseling
University of Massachusetts
Boston05-2006
Bachelor of Arts - Psychology
Saint Anselm College
Manchester, New Hampshire05-1996
Skills
- Social media platforms
- WorkDay
- Office 365
- Microsoft Office applications
- Google suite
- 25 LIVE
- Blackboard
- Canvas
- Starfish
- Percussion
- Canva
- Test administration
- Avant Assessment
- CollegeBoard testing platform
- Accuplacer program
Timeline
Administrative Assistant
Bay State Community Services
03.2024 - 09.2025
FLEX Team Clinician
Bay State Community Services
03.2023 - 03.2024
Academic Advisor
University of Massachusetts, Boston Campus
09.2022 - 05.2023
Academic Advisor and Placement Testing Coordinator
Framingham State University
09.2018 - 09.2022
Instructor for the Corporate and Community Education Program
Mass Bay Community College
09.2016 - 05.2019
Academic/Orientation Advisor
Mass Bay Community College
06.2016 - 01.2018
Educational Coach for the Transitional Scholars Program
Mass Bay Community College
09.2015 - 09.2018
Area Coordinator for the Office of Residential Life
Wellesley College
09.2002 - 09.2018
Office of Admissions - Interviewer, Presenter, and Application Reviewer
Wellesley College
09.2002 - 09.2018
First Year Mentor Program / New Student Orientation
Wellesley College
09.2002 - 09.2018
Residence Hall Director (part time)
Endicott College
09.1999 - 05.2001
Youth Development Specialist
MA Department of Social Services
11.1998 - 07.2002
Residence Hall Director (part time)
Notre Dame College
09.1996 - 05.1997
Adolescent Worker
KEY Program
07.1996 - 11.1998
Co-Director of Residential and Recreational services for 'One Wellesley Summer'
Wellesley College
Special Programs and Conference Residential Director
Wellesley College
Adolescent Social Worker
MA Department of Social Services
Group Home Worker
KEY Program
Master of Education - School Counseling
University of Massachusetts
Bachelor of Arts - Psychology
Saint Anselm College