Erin Donner
Wauwatosa,WI
Summary
Accomplished Multi Unit Franchise Owner and Brand Developer with a proven track record at Central Bark Dog Daycare & Boarding, achieving the first $1M franchise milestone. Expert in operations management and customer relations, demonstrating exceptional communication skills and a knack for sales growth. Skilled in building strong teams and fostering meaningful customer connections, ensuring business excellence and profitability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Multi Unit Franchise Owner
Central Bark Dog Daycare & Boarding
2015.01 - 2023.09
- Successfully directed and drove sales to become first $1M franchise since inception of Central Bark.
- Hired, developed and guided teams of up to 30 employees in order to run two successful dog daycare franchises.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Oversaw payroll, business planning and marketing for franchise operations.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Built strong and meaningful relationships with customers and their dogs. Maintained safe, healthy and fun environment for dogs and employees alike.
Brand Developer
Kohl's
2009.12 - 2014.07
- Analyzed sales of private label brands to support future product development and to react to current customer demand.
- Collaborated with cross-functional teams to develop innovative branding strategies for product launches.
- Conducted thorough market research and competitor analysis, identifying opportunities for growth and differentiation.
- Negotiated favorable contracts with vendors that led to cost savings without compromising quality.
- Researched and identified new opportunities for product and brand development.
Education
Bachelor of Science - Psychology
University of Wisconsin, Milwaukee
Milwaukee, WISkills
- Operations Management
- Sales Growth
- Employee Retention
- Performance Analysis
- Customer Relations
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
Certification
Post-Baccalaureate Certificate - Fashion Merchandise Management - Mount Mary University.
Timeline
Multi Unit Franchise Owner
Central Bark Dog Daycare & Boarding
2015.01 - 2023.09
Brand Developer
Kohl's
2009.12 - 2014.07
Bachelor of Science - Psychology
University of Wisconsin, Milwaukee
Post-Baccalaureate Certificate - Fashion Merchandise Management - Mount Mary University.
Similar Profiles
Madison KearlMadison Kearl
Pet Pro at City Bark Premier Dog Daycare And Boarding ResortsPet Pro at City Bark Premier Dog Daycare And Boarding Resorts
Carly SpottsCarly Spotts
Pet Host at City Bark Premier Dog Daycare and Boarding ResortsPet Host at City Bark Premier Dog Daycare and Boarding Resorts
Hope BrooksHope Brooks
Professional Dog Groomer at City Bark Premier Dog Daycare And Boarding ResortsProfessional Dog Groomer at City Bark Premier Dog Daycare And Boarding Resorts