Erin Dozler
Silver Springs,NV
Summary
Experienced with team leadership, daily operations, and customer service. Utilizes strategic thinking and effective communication to optimize team performance. Track record of successfully managing high-volume environment and resolving conflicts. Strong communication skills, attention to detail, and a compassionate approach to assisting others. Committed to enhancing the quality of life for others through reliable and efficient service..
Overview
10
10
years of professional experience
Work History
Certified Swing Manager
McDonald's
Dayton, NV
04.2024 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided guidance on proper use of POS systems for efficient checkout times.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Ensured compliance with local health codes and safety regulations.
- Assisted in the hiring process by conducting interviews and reference checks.
- Oversaw food preparation, production and presentation according to quality standards.
Certified Swing Manager
McDonald's AJI Enterprise
St. Helens, OR
03.2023 - 07.2024
- Provided guidance on proper use of POS systems for efficient checkout times.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted staff by serving food and beverages or bussing tables.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Cash handling
- Open and closing responsibilities.
Front End Cashier
WalMart Superstore
Carson City, NV
09.2023 - 04.2024
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Adhered to social distancing protocols and wore mask or face shield.
- Built and maintained productive relationships with employees.
Certified Swing Manager
McDonald's North Star Restraunts
Vancouver, WA
12.2014 - 03.2023
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Ensured compliance with local health codes and safety regulations.
- Provided guidance on proper use of POS systems for efficient checkout times.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Resolved customer complaints in a timely manner while maintaining positive relationships with customers.
Education
Diploma - Medical Office Assistant
Concorde Career College
Portland, OR06-1998
High School Diploma -
St. Helens High School
St. Helens, OR06-1993
Skills
- Food safety
- Point of sale systems
- Food preparation
- Cash handling
- Cleanliness standards
- Customer service
- Dependable
- Organized
- Professional
- Accurate money handling
- Staff scheduling
- POS system
Timeline
Certified Swing Manager
McDonald's
04.2024 - Current
Front End Cashier
WalMart Superstore
09.2023 - 04.2024
Certified Swing Manager
McDonald's AJI Enterprise
03.2023 - 07.2024
Certified Swing Manager
McDonald's North Star Restraunts
12.2014 - 03.2023
Diploma - Medical Office Assistant
Concorde Career College
High School Diploma -
St. Helens High School