Erin Ducatt
Fairhaven,MA
Summary
Tier 3 Process Assistant at Amazon for 4+ years. Knowledgeable of all inbound roles and have lead teams in both stow and receive. Ability to deep dive and have implemented strategies to help associates with quality while hitting productivity targets. Deliver daily stand ups and communicate all safety, quality and standard work procedures along with daily goals. Participated in safety drills as an acting AM ensuring all areas are clear and accounted for. Excellent problem solving and communication skills.
Overview
26
26
years of professional experience
Work History
Process Assistant
Amazon
09.2019 - Current
- Lead a team of 15+ associates with staffing, labor moves and labor tracking
- Maintained a strong focus on safety and Quality while ensuring productivity goals are met
- Communicated with operations about daily goals and flow
- Improved process flow by implementing best practices and following standard work
- Deep dive quality to ensure best practice
- Delivered quality and productivity feedback to associates
- Conducted STU's to address barriers
- Assisted in safety drills
Tier 1 Stower
Amazon
09.2016 - 09.2019
- Stowed and picked customer orders
- Problem solved inventory and associate defects
- Delivered quality coaching's
- Reactive stow lead
- Damage gatekeeper and grading inventory
Dental Assistant
Dr. Robert W. Herman, DMD
05.2009 - 08.2009
- Sterilized instruments and operatory
- Prepared instruments and room for dental procedures
- Seated patients
- Assisted in 4 handed dentistry
- Performed dental x rays
- Explained treatment procedures and home care guidelines to patients
Kindergarten Assistant
Martha's Vineyard Public Schools
09.2005 - 10.2008
- Conducted small group work
- Organized and set up materials
- Assisted with activities and lesson plans
- Helped manage pick up and drop off
Preschool Teacher
Martha's Vineyard Early Childhood Programs
06.1998 - 08.2005
- Developed and implemented age appropriate curriculum
- Addressed learning and behavioral issues with parents
- Maintained and delivered progress reports
- Sanitized toys and play equipment
- Established positive relationships with parents and children
- Created safe and nurturing learning environment for preschoolers.
Education
Dental Assisting
Lincoln Technical Institute-Brockton
Brockton, MA07.2014
High School Diploma -
Martha's Vineyard Regional High School
Oak Bluffs, MA06.1999
Skills
- Team Leader
- Deep dive quality
- Excellent communication
- Safety driven
- Problem solving
- Reliable
Timeline
Process Assistant
Amazon
09.2019 - Current
Tier 1 Stower
Amazon
09.2016 - 09.2019
Dental Assistant
Dr. Robert W. Herman, DMD
05.2009 - 08.2009
Kindergarten Assistant
Martha's Vineyard Public Schools
09.2005 - 10.2008
Preschool Teacher
Martha's Vineyard Early Childhood Programs
06.1998 - 08.2005
Dental Assisting
Lincoln Technical Institute-Brockton
High School Diploma -
Martha's Vineyard Regional High School
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