Erin Ehlen

House Springs,MO

Summary

Dynamic and results-driven professional with experience at Walmart and Concentrix. Proven ability in merchandising and customer support, excelling in problem-solving and effective communication. Adept at quickly learning new systems and processes, enhancing customer satisfaction through efficient service and support. Committed to driving sales and improving operational efficiency.

Overview

years of professional experience

Work History

Apparel Associate

Walmart

11.2020 - Current

I started in online grocery picking, which was picking products and packaging them for the customers and taking the products to the customers cars. I switched to apparel where I staged merchandise for sales, changed our modulars, and brought product to the sales floor.

Call Center Representative

Concentrix

01.2019 - 03.2020

I worked for concentrix taking inbound calls for a theater company, I received calls from customers that needed support with tickets, refunds, and navigating our online website or our app. I also answered emails, and occasionally did the chats.

Education

Seckman High School

Imperial, MO

05.2009

Skills

Computer
Typing
Merchandising
Sales
Learn things fast

Verbal and written communication
Data entry
Problem-solving skills
Customer support
Customer service

Timeline