Erin Ehlers
Colorado Springs,CO
Summary
Experienced Senior Manager at Rudy's Texas BBQ with a decade of expertise in customer service, strategic planning and team development. Prioritizing my role as a caregiver for my children for the past year and a half, I am now eager to re-enter the workforce and apply my leadership skills to a new challenge. Proficient in mentoring and enhancing the skills of others, I foster an environment of enthusiasm and encouragement.
Overview
11
11
years of professional experience
Work History
Senior Manager
Rudy’s Texas BBQ
02.2012 - 06.2023
- Established strong relationships with clients ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Provided strong leadership to enhance team productivity and morale.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Optimized supply chain operations, ensuring timely delivery of products and reducing inventory holding costs.
- Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy.
- Developed and executed successful training program for junior managers, equipping them with essential leadership skills.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Communications
Blinn College
College Station, TXSkills
- Strategic planning
- Time management
- Task prioritization
- Attention to detail
- Staff development
- Goal setting
- Customer service
Timeline
Senior Manager
Rudy’s Texas BBQ
02.2012 - 06.2023
Communications
Blinn College
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