Erin E. McCarthy
Lewiston,ME
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
The Harraseeket Inn
06.2024 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently in a high-end dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Worked alongside coworkers during large events dealing with large parties; weddings, receptions, ect.
Sales Associate
Mexicali Blues
06.2022 - 12.2023
- Company Overview: https://www.mexicaliblues.com/
- Sales associate for clothing, jewelry, and decor
- Henna artist
- Streamlined the jewelry counters, displays, and dressed mannequins
- Created signage and organized sales floor/interior design
- Took videos for social media
- Summers, school breaks
- Developed product knowledge to assist customers in making informed purchasing decisions.
- Managed inventory levels, ensuring timely restocking of merchandise on the sales floor.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
Front Desk Agent/Cocktail Server
The Balance Rock Inn
05.2021 - 09.2021
- Company Overview: https://www.balancerockinn.com/
- Streamlined front desk operations to improve staff efficiencies
- Designed and developed (hand drawn) greeting cards issued by the Inn to newly arriving guests
- Designed and arranged dining room table centerpieces between floral deliveries
- Contributed as a cocktail server and back waiter during periods of high demand
- Summer
Front Desk Manager/Server/Event Staff Member
The Lucerne Inn
05.2019 - 08.2021
- Company Overview: https://www.lucerneinn.com/
- Managed reservations, check-ins, check-outs, and room service requests
- Hostess for dinner reservations
- Server in the restaurant and pub
- Special Occasion support for weddings, anniversaries, holidays
- Summers, holidays, special occasions
Education
Bachelor's Degree - Studio Art & Psychology
Bates College
Lewiston, Maine07.2025
High School Diploma -
Bangor High School
Bangor, ME06-2021
Skills
- Experience working different art media/mediums
- Good Listener; intuitive
- Personable; team-oriented
- Self-motivated
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Accomplishments
- Thesis was installed in the Bates Art Museum
- High School capstone project was featured in a local Art Gallery for Pride Month (https://youtu.be/5CfuZMFejil0?feature=shared)
- Undefeated (individual) Senior Cross Country Season
- Commissioned (local) Artwork
Timeline
Server
The Harraseeket Inn
06.2024 - Current
Sales Associate
Mexicali Blues
06.2022 - 12.2023
Front Desk Agent/Cocktail Server
The Balance Rock Inn
05.2021 - 09.2021
Front Desk Manager/Server/Event Staff Member
The Lucerne Inn
05.2019 - 08.2021
Bachelor's Degree - Studio Art & Psychology
Bates College
High School Diploma -
Bangor High School
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