Lotus Bazaldua
San Antonio
Summary
Dynamic professional with 5+ years of customer service and management experience, currently pursuing a BFA in Art. Skilled in team leadership, staff training, and creative problem-solving. Adept at driving customer satisfaction and sales growth. Seeking creative roles to leverage strong communication, organizational, and artistic skills in a collaborative environment.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Manager/Server/Host/Beverage Program Manager
Volare Italian Restaurant
San Antonio
07.2021 - 01.2026
- Took on management roles
- Reservation duties
- 10+ hour shifts with no errors
- Managed cash register
- Closing duties done without error
- Prioritizing customers needs while delivering exceptional food service
- Skilled in effectively addressing customer complaints, resolving issues promptly, and prioritizing their feedback and concerns to ensure a positive customer experience.
- Experienced in coordinating and managing large private events and catering orders, ensuring seamless execution and customer satisfaction.
- Arbitrating payment for food product
- Complete wine orders weekly
- Handles beer distribution and inventory
- Helped train 8+ new staff to use the technical systems
Education
Bachelor of Fine Arts (BFA) - Art, Minor in Museum Studies
UTSA
San Antonio, TX01-2026
Associate of Arts - undefined
San Antonio College
San Antonio, TX12-2024
Bachelor of Arts - Art
University Of Incarnate Word
San Antonio, TX05-2022
High School Diploma -
Alamo Heights High School
San Antonio, TX05-2021
2 Year Community Class - Teen Intensive Studio
Southwest School of Art
San Antonio, TX05-2019
Skills
- Painting & Drawing: Proficient in various techniques, with a passion nurtured since childhood
- Ceramics & Sculpture: Skilled in crafting unique pieces, working with diverse materials
- Mixed Media Art: Versatile in combining different mediums to create innovative artworks
- Fast Learner: Quickly adapts to new art skills and techniques, eager to expand knowledge
- Attention to Detail: Strives for perfection in both creating and consuming art and media
- Styling & High Fashion: Strong interest in fashion, with a focus on avant-garde and unique materials
- Dedication to Craft: Committed to bringing effort and thoughtful dedication to all projects
- Accessories Making: Aspires to learn and excel in creating distinctive fashion accessories
- Customer Service Management
- Team Leadership
- Sales Growth Tracking
- Inventory Management
- Budget Management
- Staff Training & Development
- POS Systems
- Event Coordination
- Efficient Communication
- Art & Design Knowledge
- Time management
- Team leadership
- Customer service
- Staff training and development
- Task delegation
- Documentation and reporting
- Relationship building
- Cross-functional teamwork
- Shift scheduling
- Sales techniques
- Schedule preparation
- Performance evaluations
Timeline
Manager/Server/Host/Beverage Program Manager
Volare Italian Restaurant
07.2021 - 01.2026
Associate of Arts - undefined
San Antonio College
Bachelor of Fine Arts (BFA) - Art, Minor in Museum Studies
UTSA
Bachelor of Arts - Art
University Of Incarnate Word
High School Diploma -
Alamo Heights High School
2 Year Community Class - Teen Intensive Studio
Southwest School of Art