Erin Espinosa
Murray,KY
Summary
I am a dedicate Social Worker who is first-rate in client advocacy skills and extensive knowledge of community resources, treatment and assistance programs. I have a strong background in supporting client treatment plans. Recognized for compassionate demeanor and excellent social perceptiveness I utilizes a variety of resources to identify unique needs and assist vulnerable populations and I am capable of establishing strong rapport with individuals from diverse backgrounds. As a detail-oriented team player with strong organizational skills I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Social Work Intern
Spring Creek Nursing And Rehab
01.2024 - Current
- Developed and maintained strong relationships with community resources for successful referrals.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
- Utilized evidence-based practices to provide effective interventions for clients.
- Assessed program effectiveness using feedback from participants and data analysis techniques, making recommendations for improvement as needed.
- Performed client screenings including clients' social, emotional, and psychological needs and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Advocated for clients within court proceedings or meetings with service providers to ensure fair treatment and access to necessary resources.
- Educated clients and their families on their rights and responsibilities within various social service systems, empowering them to make informed decisions on their mental health, wellness, and recovery topics.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Provided professional services and support in a dynamic work environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Social Work Intern
Helping Alaska
08.2023 - 12.2023
- Developed and maintained strong relationships with community resources.
- Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated support groups and workshops to provide valuable services to clients.
- Offered community resource guidance to clients to meet family needs for assistance.
- Organized community outreach events to raise awareness about available social work services and promote positive public relations efforts.
- Coordinated referrals for specialized services, ensuring timely access to essential supports such as housing or medical care.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Conducted outreach to local referral sources to build strong partnerships for supportive services and successful referrals.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
Operations and Engineering Assistant
Golden Valley Electric Association
11.2021 - 09.2023
- Review time sheet, enter new applications, run credit checks, assist Field representatives in communication with member, train new employees, create manuals and processes.
- Evaluated organizational needs and recommended new software solutions to automate routine folder management tasks where possible.
- Enhanced folder organization by implementing customized filing systems for optimal efficiency.
- Assisted in the migration of legacy files into updated systems, ensuring seamless integration and minimal disruption to ongoing operations.
- Trained new employees on proper file management techniques, ensuring consistency across the company.
- Developed and maintained an effective folder labeling system, improving accessibility for team members.
- Collaborated with colleagues to maintain a clean and organized workspace, promoting productivity and professionalism.
- Managed confidential documents securely by adhering to strict company policies and procedures regarding sensitive information handling.
- Reduced misfiled documents through regular file maintenance and accurate record keeping practices.
- Streamlined document retrieval processes, significantly reducing time spent searching for files.
- Provided ongoing support for staff members needing assistance with document management tasks or new softwear.
- Coordinated with IT departments to resolve technical issues related to document storage platforms, ensuring minimal disruption to workflow.
- Performed periodic inventories of physical files, identifying opportunities for consolidation or disposal in accordance with retention policies.
- Supported project teams by locating and providing access to necessary documentation in a timely manner.
- Maintained detailed logs of file locations, ensuring quick retrieval during audits or internal reviews as necessary.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
Payroll Specialist
Fairbanks North Star Borough School District
03.2017 - 09.2019
- Review time sheets, mileage, extra duties pay, deductions, retirement, garnishments, leave balances, process payroll, process w2, w4 paperwork, reconcile GL accounts
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Processed timecards and payroll data for team of employees.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Managed and updated employee benefits information.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Updated employee files with new details such as changes in address or salary levels.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
- Maintained confidentiality of employee records and payroll information.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Completed payroll accurately and timely to meet employee expectations.
- Audited timesheets and payroll records for accuracy.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Billing/Bookkeeper
Fairbanks Daily News Miner
04.2014 - 03.2017
- Verify ad ran, process daily billing, process monthly billing, receive payments, process end of the month billing reports, reconcile GL
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Provided professional services and support in a dynamic work environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.
- Entered figures using 10-key calculator to compute data quickly.
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Posted daily receipts and payments in accordance with corporate protocols.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reported financial data and updated financial records in ledgers and journals.
- Maintained and processed invoices, deposits, and money logs.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled and corrected issues with financial records.
- Generated invoices upon receipt of billing information and tracked collection progress.
Education
Bachelor's degree in social work -
University of Alaska Fairbanks
03.2024
Associate of Arts - Accounting
University of Alaska Fairbanks
2017
Skills
CPR Certified
Treatment Planning
Case records management
Professional ethics
Records Management
Client Education
Family Counseling
Crisis Intervention
Client Advocacy
Life Skills Development
Multicultural Competence
Substance Abuse Counseling
Critical Thinking
Relationship Building
Psychosocial assessments
Microsoft Office
Accomplishments
Named to the Summer 2022 dean's list at University of Alaska Fairbanks
Named to the Fall 2023 chancellor's list at University of Alaska Fairbanks
Certification
- First Aid CPR AED, American Heart Association - exp 02/2025
- Notary, State of Alaska - exp 02/23/2027
References
- Kathryn Strle, 907-452-1151
- Teri Spires, 907-378-3626
- LaTisha Kinsey, 907-699-3440
Timeline
Social Work Intern
Spring Creek Nursing And Rehab
01.2024 - Current
Social Work Intern
Helping Alaska
08.2023 - 12.2023
Operations and Engineering Assistant
Golden Valley Electric Association
11.2021 - 09.2023
Payroll Specialist
Fairbanks North Star Borough School District
03.2017 - 09.2019
Billing/Bookkeeper
Fairbanks Daily News Miner
04.2014 - 03.2017
Bachelor's degree in social work -
University of Alaska Fairbanks
Associate of Arts - Accounting
University of Alaska Fairbanks
- First Aid CPR AED, American Heart Association - exp 02/2025
- Notary, State of Alaska - exp 02/23/2027
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