Hi, I’m
Angela Lowery
Murray
Summary
Service-oriented professional versed in cultivating customer rapport to drive continuous satisfaction. Manages complex details and schedules to adhere to stringent timelines. Communicative problem-solver with excellent analysis and critical thinking skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
18
years of professional experience
1
Certification
Work History
Spring Creek Nursing and Rehab
Social Worker
07.2024 - Current
Job overview
- Worked with medical teams, patients and families to implement effective treatment plans.
- Explained medical care options to help families make informed healthcare decisions.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Completed psychosocial evaluations and needs assessments.
- Documented case notes daily and coordinated follow-up for seamless case management.
Spring Life Behavioral Care, LLC
Subscriber Advisor
01.2023 - Current
Job overview
- I am a subscriber for a peer support specialist
- Obtaining client information, authorization, and progress
- Created progress reports, assessments and charting within required timeframes.
- Identified appropriate treatment resources and recommended patients for these services.
Revolution H Salon
Mastered Cosmetologist
10.2018 - Current
Job overview
- Washed, colored, cut and styled hair for high volume of clients daily
- Trained or supervised other hairstylists, hairdressers and assistants
- Provided consultations to clients on beauty treatments, products and services
Great Clips
Salon Manager
01.2014 - 10.2018
Job overview
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise
- Conducted regular meetings to brief employees about salon's success and announce sales goals
- Recruited, hired, evaluated and disciplined service staff members
- Addressed customer problems quickly and according to service standards
Lowe' Home Improvement
Commercial Sales Specialist
04.2007 - 10.2012
Job overview
- Monitored industry trends in order to stay ahead of the competition and capitalize on emerging opportunities
- Listened to customer needs to identify and recommend best products and services
- Maintained a database of prospective clients for use in future marketing effort
Education
Murray State University, Murray, KY
Bachelor's from Social Work
12.2024
West Kentucky Community and Technical College, Paducah, KY
Associate in Arts (AA) from General Studies
06.2022
West Kentucky Community and Technical College, Paducah, KY
Certification from Nursing Assistant
09.2021
Ezell's Cosmetology School, Murray, KY
Certification from Cosmetology
10.2013
Northside High School, Jackson, TN
High school or equivalent
05.2002
Skills
- Management Experience
- Payroll
- Patient Assessment
- Account management
- Trauma-informed therapy
- Research
- Service planning
- Documentation review
- Psychosocial assessment
- Goal-Oriented
- Client Documentation
- Teamwork and Collaboration
Certification
- AED Certification
- CPR Certification
- Cosmetology License
Accomplishments
- Member of the Honors Society
- President list at Murray State University
- Leadership training award
Activities
Actively involved in activities within the school systems and community.
Profilelink
https://bold.pro/my/angela%2Dlowery%2D240130143300/407
Timeline
Social Worker
Spring Creek Nursing and Rehab
07.2024 - Current
Subscriber Advisor
Spring Life Behavioral Care, LLC
01.2023 - Current
Mastered Cosmetologist
Revolution H Salon
10.2018 - Current
Salon Manager
Great Clips
01.2014 - 10.2018
Commercial Sales Specialist
Lowe' Home Improvement
04.2007 - 10.2012
West Kentucky Community and Technical College
Associate in Arts (AA) from General Studies
West Kentucky Community and Technical College
Certification from Nursing Assistant
Ezell's Cosmetology School
Certification from Cosmetology
Northside High School
High school or equivalent
- AED Certification
- CPR Certification
- Cosmetology License
Murray State University
Bachelor's from Social Work
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