Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Case Worker II
STATE OF RHODE ISLAND DEPARTMENT OF BEHAVIORAL HEALTHCARE, DEVELOPMENTAL DISABILITIES AND HOSPITALS / Service for the Developmentally Disabled
09.2025 - Current
To perform casework duties and responsibilities of a specialized nature; and/or to be assigned to a special area of service in child and family services and family preservation, family support and/or family reintegration; such assignments can be considered unique for various reasons such as geographical location, or irregular hours of work, and the nature of the work which could include: to appear and present material at Court hearings and trials; to exercise basic computer skills; to maintain and improve skill level through ongoing relevant training and education.
To provide social services to a culturally diverse population of children and their families; to be responsible for family and children services, requiring a high degree of social work skill in the identification and analysis of social problems and treatment of individuals and families towards the goals of self-help, rehabilitation and preserving family life, the protection of children and the development of substitute care including permanency of children.
To be responsible for providing culturally sensitive specialized child welfare and family preservation services which may include intensive services to children and families in their own home, foster care placement, to the physically, behaviorally, and/or emotionally challenged, and protective services, or other related services such as adoption and transportation of clients.
To participate in special projects which are developed by the agency for the purpose of studying and evaluating special problem areas and/or agency practice and policy in order to improve agency service.
To secure relevant information accurately and completely through the social study process in order to form a psycho-social history and case plan so that the client is helped to become engaged in an examination and solution of his/her problems, or to determine the appropriate and culturally sensitive plan for care and treatment for the child and the family.
To make creative use of available resources and enlist the cooperation and understanding of other social agencies for the meeting of unusual, unique and/or special needs or individual care.
To exercise a wide degree of independent judgment, decision, and action on an ongoing, regular basis.
To re-evaluate the level of safety, the needs of and services being provided to clients in order to ensure their effectiveness and cultural sensitivity.
To institute and revise assistance or services plans promptly as needed, or to change treatment plan(s) and goals for children and their families.
To maintain case records and documentation according to Department standards and policies.
To do related work as required.
Community Psychiatric Supportive Team Specialist/Case Manager
Brown Health University/Gateway Healthcare
11.2024 - 09.2025
Assists in conducting screenings and assessments of clients through the person-centered treatment planning process
Assists clients to identify strategies or treatment options associated with their behavioral health disorder which interferes with their daily living and community integration
Provides supportive counseling solution-focused interventions with the individual with the goal of assisting the individual with social interpersonal self-care daily living and independent living skills to restore stability to support functional gains and to adapt to community living
Assists clients and family members or other collaterals with identifying strengths and needs resources natural supports and developing goals and objectives to use them effectively
Assists clients in developing coping strategies that ameliorate targeted symptoms
Provides individual and group interventions as identified in the treatment plan
Prepares treatment plans for assigned clients including medication management components as necessary
Assists clients in gaining skills to increase independence including transportation money management self-help domestic skills etc
Communicates with other providers for internal and external care coordination
Supports clients in managing chronic medical conditions establishing good health routines and practices personal care and accessing medical care
Maintains knowledge of available providers and resources in the community to address specialized needs
Participates in supervision team conferencing department and agency meetings
Maintains detailed accurate and timely documentation in health record
Enhances and maintains professional expertise through educational activities and trainings
Meets requirements for client contact time according to treatment plan and for agency productivity targets
Follows agency policies and standards for client rights and confidentiality
Perform other duties as assigned
Research Evaluation and Training Intern
Roots Community Health Center
07.2024 - 12.2024
Designing HIV Health Education materials for HIV training of trainers (TOT) for Roots TAY (transition aged youth aged from 13-year-old to 26 years old)
The goal is to design a Youth Ambassador Guide, and a curriculum that teaches youth how to speak to other youth factually about HIV contraction, self-care as prevention and self-care when living with HIV
The curriculum will include the following:
A guide (how to use the self-paced curriculum)
How to use the curriculum during a youth training TOT
Lesson plans
HIV Fact sheets
A Slide Deck
Mobile Outreach Specialist
Advocates, Inc.
07.2023 - 11.2024
Responsible for the delivery of services, support, interventions, and coordination of other services to achieve goals for the person served
Participate in the development of the treatment plan and attend other treatment meetings as required
Perform interventions with persons served that address their identified goals and result in skill development
Provide transportation to persons served as connected to treatment needs
Communicate progress of persons served, status, and any changes in daily notes, monthly submission of progress notes and submission treatment plans as needed
Ensure that rehabilitative treatment and clinical records meet Rehab Option standards and billing codes are entered in a timely and accurate manner
Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service
Support individuals in transition between group homes and independent living
Assist with all facets of the move which includes packing/unpacking, organizing for a physical move, setting up utilities, cleaning
Ensure all paperwork, reports, and training courses are up to date and completed within the expected timelines
Provide crisis intervention and access emergency services as needed
Identify and address community integration issues for persons served
Participate in or facilitate group work as designated by supervisor
Actively participate and attend supervision and staff meetings
Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP)
Maintain professional, pleasant, approachable, and helpful demeanor at all times
Shared Living Provider
Living Innovations
04.2020 - 04.2024
Communicate with coordinator as appropriate regarding program & service needs to ensure individuals are appropriately supported
Ensured that the supported individuals are reaching their true potential and living life to the fullest
Ensured the health and safety of the Individuals, including Personal care
Provide education, counseling, and physical assistance when necessary to achieve ISP goals in the following areas: domestic skills, health and personal hygiene, social skills, communication skills, community mobility, self-esteem, and money management
Provides transportation to individuals as necessary for doctor's appointments and running errands
Community Health Worker (C.H.W.) & AmeriCorps Research Assistant
Epilepsy Foundation New England
06.2023 - 12.2023
Provide active listening, support, and coaching to patients to improve health and wellness
Build connections among patients through community-based events
Connect patients to EFNE, hospitals, and community resources
Arrange inpatient support and/or recreational programs
Assist in new initiatives as well as participate in interventions, telehealth, resource referrals, and back-to-school support
Mentor patients and connect them to community resources
Conduct community outreach
Maintain a library of helpful literature
Provide support to hospitals with their unique needs and programming
Direct Support Professional
The Arc of Blackstone Valley
02.2017 - 11.2020
Assist individuals who have intellectual and developmental disabilities
Provide assistance with daily living activities and personal care
Drove motor vehicles to transport clients to physicians' offices or outings
Administered bedside and personal care, such as ambulation and personal hygiene assistance
Hairdresser
African Hair Braiding Salon
10.2015 - 02.2017
Scheduled client appointments
Shampooed, rinsed, conditioned and dried hair and scalp or hairpieces with water, liquid soap or other solutions
Cut, trimmed and shaped hair or hairpieces based on customers' instructions, and hair type
Ebola Response Technical Assistant
Earth Institute at Columbia University
01.2015 - 09.2015
Communicated Ebola updates to all staff members of various public health agencies to ensure critical information was received promptly
Coordinate meetings for up to 20 people weekly to ensure all necessary information was communicated
Write detailed meeting minutes to share with team members and leaders
Assessed the validity of the epidemiologic data, taking into consideration bias and other study limitations
Maintained databases regarding Ebola cases
Made oral presentations to a variety of audiences of varying size
Read strategic plans related to epidemiologic work
Collected data needed for the evaluation of surveillance systems using established guidance and methods
Education
Graduate certificate - Epidemiology for Public Health Specialization
Imperial College
London, UK
03-2026
Master of Science - Public Health with concentration in Global Health
Southern New Hampshire University
Manchester, NH
03-2025
Foundational Training for Public Health
AmeriCorps
12.2023
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Manchester, NH
08.2022
Associate of Arts - Journalism And Communication
Mercure International University
Conakry, Guinea
06.2009
Skills
Native French
Strong oral and written communication
High level of integrity
Honesty
Accountability
Effectiveness in short and long-term planning
Financial management
Human resources management
Program management
High-level interpersonal skills
Cross-cultural skills
Building collaborative relationships
Conflict management
Conceptual abilities
Strategic thinking
Forward-thinking abilities
Supervising experience
Management experience
Project Management
Time Management
Analytical and problem-solving abilities
Pro-active and solutions oriented
Knowledge of results-based management
Able to operate in a multicultural environment
Adaptive, patient, resourceful, resilient and flexible
Familiarity with community development approaches
Proficiency with Microsoft Word, Excel, Outlook, PowerPoint and Ms Teams
Ability to work under pressure, stay on track and meet deadlines
High level of autonomy at work, yet with profound team-spirit
Proven ability to produce precise and intelligible reports and office briefs in line with the requirements of your organization
Basic Motivational Interview for Behavioral Healthcare Providers and Staff, 06/18/2025, New England Addiction Technology Transfer center, Population & Quantitative Health Sciences. UMASS Chan Medical School.
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I) Certification, 04/15/2025, Johns Hopkins University, Virtual
Targeted HIV Case Management Certification, 04/01/2027, Rhode Island College, Virtual
Medication Administration Program (MAP), 10/01/25, Advocates Inc., Framingham, MA
Adult First Aid/CPR/AED, 07/01/25, American Red Cross, Framingham, MA
Seizure Recognition and First Aid Certification, 07/01/25, Epilepsy Foundation New England, Virtual
LANGUAGES
French Native or Bilingual
English Native or Bilingual
COURSEWORK
Prin-Environmental Health
Population-Based Epidemiology
Research Methods-Public Health
Economic Principles-Healthcare
Biostatistics
Social and Behavioral Sciences
Human Resource Management
Healthcare Delivery Systems
Healthcare Economics
Healthcare Marketing
Healthcare Reimbursement
Organizational Behavior
Business Systems Analysis & Design
Healthcare Strategic Management & Policy
Healthcare Finance
Healthcare Quality Management
Timeline
Social Case Worker II
STATE OF RHODE ISLAND DEPARTMENT OF BEHAVIORAL HEALTHCARE, DEVELOPMENTAL DISABILITIES AND HOSPITALS / Service for the Developmentally Disabled
09.2025 - Current
Community Psychiatric Supportive Team Specialist/Case Manager
Brown Health University/Gateway Healthcare
11.2024 - 09.2025
Research Evaluation and Training Intern
Roots Community Health Center
07.2024 - 12.2024
Mobile Outreach Specialist
Advocates, Inc.
07.2023 - 11.2024
Community Health Worker (C.H.W.) & AmeriCorps Research Assistant
Epilepsy Foundation New England
06.2023 - 12.2023
Shared Living Provider
Living Innovations
04.2020 - 04.2024
Direct Support Professional
The Arc of Blackstone Valley
02.2017 - 11.2020
Hairdresser
African Hair Braiding Salon
10.2015 - 02.2017
Ebola Response Technical Assistant
Earth Institute at Columbia University
01.2015 - 09.2015
Foundational Training for Public Health
AmeriCorps
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Associate of Arts - Journalism And Communication
Mercure International University
Graduate certificate - Epidemiology for Public Health Specialization
Imperial College
Master of Science - Public Health with concentration in Global Health
Administrator of Emergency Management at Rhode Island Department of Behavioral Health, Developmental Disabilities & Hospitals (BHDDH)Administrator of Emergency Management at Rhode Island Department of Behavioral Health, Developmental Disabilities & Hospitals (BHDDH)
Director of Quality Assurance at Department of Behavioral Health and Developmental DisabilitiesDirector of Quality Assurance at Department of Behavioral Health and Developmental Disabilities
Administrative Assistant at Georgia Department of Behavioral Health and Developmental DisabilitiesAdministrative Assistant at Georgia Department of Behavioral Health and Developmental Disabilities