Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Cleveland

Atlanta,GA

Summary

Dedicated administrative assistant with a solid background in high-volume office environments, focused on delivering exceptional clerical and operational support. Upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks. Dynamic administrative professional, adept at cross-functional collaboration, ensuring seamless communication, and successful project outcomes.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Georgia Department of Behavioral Health and Developmental Disabilities
Atlanta, GA
03.2025 - Current
  • Scheduled and facilitated meetings for statewide policy development, coordinating logistics and documenting decisions involving hospitals and service facilities.
  • Edited and formatted official documents using Microsoft Word and Adobe Acrobat, while supporting program teams with communications and follow-up tasks.

Customer Service Adjuster

Progressive Insurance
Atlanta, GA
10.2023 - 10.2024
  • Coordinated schedules, managed high volumes of customer correspondence, and maintained detailed records, demonstrating strong organizational and time-management skills transferable to administrative support roles.

Visual Arts Teacher

Henry County Schools
Stockbridge, Georgia
06.2021 - 12.2022
  • Organized and maintained detailed lesson plans, student records, and schedules, showcasing strong administrative, documentation, and time-management skills in a fast-paced environment.

Administrative Intern

Atlanta Regional Commission
Atlanta, GA
06.2020 - 07.2021
  • Created and managed meeting schedules for internal teams and external partners, ensuring seamless coordination.
  • Entered and maintained data for the regional water conservation program, supporting program tracking and reporting.

Education

BA - Environmental Science & Policy

Duke University
Durham, NC
05.2020

Skills

  • Microsoft Office
  • Adobe Acrobat
  • Asana Project Management
  • Customer management
  • Document preparation
  • Schedule coordination
  • Spreadsheet development
  • Website Management
  • Team Leadership
  • Cross-Functional Collaboration

Timeline

Administrative Assistant

Georgia Department of Behavioral Health and Developmental Disabilities
03.2025 - Current

Customer Service Adjuster

Progressive Insurance
10.2023 - 10.2024

Visual Arts Teacher

Henry County Schools
06.2021 - 12.2022

Administrative Intern

Atlanta Regional Commission
06.2020 - 07.2021

BA - Environmental Science & Policy

Duke University

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