Jessica Edmunds
Crosby,TX
Summary
With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks. Authorized to work in the US for any employer
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Innovex Downhole Solutions
08.2025 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Teams, 8x8 and Webex.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Assistant
PRO-CLEANING SERVICES LLC
01.2023 - 07.2024
- Answering phones, managing schedules, organizing files, and providing general administrative support. You might also be involved in tasks like data entry, bookkeeping, or coordinating office events
Administrative Assistant
THE HAROLD
04.2021 - 02.2022
- Experienced office administration professional with excellent organization skills and history leading process improvement initiatives to improve overall efficiency. Proactive, responsible, and eager office administrator with proven track record of handling incoming and outgoing communications.
Para Educator
Sultan School District
01.2020 - 08.2020
- Collaborated with the teacher to plan and implement lessons that were aligned with the school's curriculum, goals, objectives, and philosophies.
- Pioneered new learning methods by ensuring total student comprehension while maximizing learning time.
- Kept track of student behaviors, interventions, and outcomes so that the lead teacher could address any issues that arose.
- Built and strengthened positive relationships with students, parents, and teaching staff to improve student learning and classroom success.
- Worked with students of all ages and abilities to help them develop lifelong learning skills and study habits.
- Used proactive behavior modification and positive reinforcement strategies to keep students on task.
Lead Barista/Manager
407 Cafe
06.2019 - 09.2019
- Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
- Customer service, beverage preparation and presentation, in-store marketing, and thorough cleanliness and sanitation of the space all contributed to a superior coffeehouse experience.
Preschool Lead Teacher
Volunteers of America
01.2017 - 08.2019
Acquisition Manager
Rairdon Automotive Group
04.2018 - 08.2018
- Reviewed and improved existing business practices in order to increase efficiencies and lower costs while maintaining high levels of customer service.
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Receptionist/Administrative Assistant
Volunteers of America
01.2015 - 09.2017
- Provided administrative support to staff members in a fast-paced environment.
- Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.
- Organized and booked staff and visitor travel accommodations, including vouchers, agendas, and transportation.
Lead Sales Associate
Macy's
09.2008 - 01.2009
- Assisting customers, operating the cash register, and maintaining the store's cleanliness and organization, while also acting in a leadership role in the absence of store management.
Education
Bachelor of Administration - Business Administration
University of Washington-Seattle Campus
Everett, WA09.2019
Bachelor of Early Childhood Care And Education - Early Childhood Education
Everett Community College
Everett, WA12.2018
Skills
- Google Docs
- Guest services
- Phone etiquette
- Organizational skills
- Branding
- Microsoft Excel
- Time management
- Clerical experience
- Social Media Management
- Analysis skills
- Office management
- Google Analytics
- Email Marketing
- Front desk
- Social media marketing
- Leadership
- Microsoft Access
- Microsoft Office
- Retail sales
- Social media management
- Office experience
- Mobile devices
- Customer support
- Conflict management
- Dealership experience
- Computer Networking
- Marketing
- Google Suite
- EMR systems
- Microsoft Outlook
- English
- Supervising experience
- Computer literacy
- Cost control
- Microsoft Word
- Personal assistant experience
- Help desk
- Customer service
- Digital Marketing
- Filing
- Cash handling
- Administrative experience
- Search Engine Optimization (SEO)
- Email marketing
- QuickBooks
- Windows
- Public Relations
- Public relations
- Hospitality
- Typing
- Customer relationship management
- Computer skills
- Data entry
- Clerical support
- Microsoft PowerPoint
- Office administration
- Excel spreadsheets
- Critical thinking
- Problem-solving
- Customer and client relations
- Documentation and recordkeeping
- Computer proficiency
- Scheduling and calendar management
- Administrative support
- Microsoft Office Suite
- Document management
- Scheduling
Timeline
Administrative Assistant
Innovex Downhole Solutions
08.2025 - Current
Office Assistant
PRO-CLEANING SERVICES LLC
01.2023 - 07.2024
Administrative Assistant
THE HAROLD
04.2021 - 02.2022
Para Educator
Sultan School District
01.2020 - 08.2020
Lead Barista/Manager
407 Cafe
06.2019 - 09.2019
Acquisition Manager
Rairdon Automotive Group
04.2018 - 08.2018
Preschool Lead Teacher
Volunteers of America
01.2017 - 08.2019
Receptionist/Administrative Assistant
Volunteers of America
01.2015 - 09.2017
Lead Sales Associate
Macy's
09.2008 - 01.2009
Bachelor of Administration - Business Administration
University of Washington-Seattle Campus
Bachelor of Early Childhood Care And Education - Early Childhood Education
Everett Community College