Erin e. Welsh
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Stylist/Boutique Manager
Dollz & Dames
12.2018 - Current
- Adept in fostering a team-oriented environment that prioritizes customer satisfaction by enhancing the shopping experience while driving sales growth
- Coordinate and curate seasonal outfit collections, enhancing visual merchandising and driving foot traffic to the boutique
- Manage shop maintenance and inventory control, ensuring a well-organized and aesthetically pleasing environment that aligned with brand standards
- Oversee order fulfillment processes, ensuring timely delivery and accuracy
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Makeup Artist/Retail Associate
EarthSavers Uptown
02.2016 - 12.2018
- Coordinated and booked store events
- Assisted in maintenance and management of spa and retail store
- Consulted with and listened to clients regarding their cosmetic and skincare needs
- Booked client spa appointments and listened to clients regarding their concerns
- Managed and maintained stock of multiple cosmetic lines
- Provided a luxury spa experience and ‘above & beyond' customer service
- Demonstrated and explained use of different beauty products to educate customers.
- Increased customer loyalty through exceptional service and tailored makeup applications.
Retail Associate
Guess Factory Outlet
11.2015 - 07.2016
- Provided customer service; handled POS system
- Assisted customers in locating and suggesting complimentary clothing items
- Assisted in the maintenance of store and stock
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Beauty Advisor
Lancôme Dillard's Mall of Louisiana
04.2014 - 09.2015
- Worked as part of a team at a busy, high volume cosmetics counter; assisted in maintenance of the counter
- Consulted with and listened to clients regarding, concerns, skin care routines, and various methods of makeup application
- Provided a luxury experience through one on one interaction and pleasant customer service
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Programme Funding Researcher
Find Your Feet
08.2013 - 12.2013
- Conducted research into potential donors for Find Your Feet programs
- Organized and managed potential donor contact information; utilized online databases
- Gathered and organized information for research purposes.
- Improved data collection efficiency using innovative survey tools.
Graduate Research Assistant
UCF Political Science Department
08.2010 - 04.2011
- Edited and formatted manuscripts for publication; researched topical articles
- Conducted research as needed for professors; compiled and analyzed data using spreadsheet and database applications
- Presented on Civic Engagement to multiple undergraduate classes and an Honors Symposium; participated in special projects
- Utilized advanced statistical software to analyze large datasets, uncovering key insights for informed decision-making.
- Assisted in manuscript preparation, contributing to the publication of influential articles in peer-reviewed journals.
- Completed administrative and research duties per professor request.
Education
MA - Human Rights
Kingston University
01.2013
MA - Political Science, International Studies
University of Central Florida
Orlando, FL01.2012
BA - International Relations
Randolph-Macon College
Ashland, VA01.1999
Skills
- Exceptional customer service and communication skills
- Strong merchandising and visual display skills
- Experience in building sales and driving revenue growth
- Ability to lead and motivate a team in a fast-paced environment
- Strong organizational and multitasking abilities
- Fully competent in Microsoft/Apple Office Suites
- Point of Sale systems
- Social Media Platforms
- Shipping and Order Fulfillment Software
- Appointment Management Software
- Familiar with AirTable and Shopify
- Familiar with Stata
- Familiar with SPSS predictive analytics software
- Various database applications
- Multitasking and organization
- Teamwork and collaboration
- Attention to detail
Timeline
Stylist/Boutique Manager
Dollz & Dames
12.2018 - Current
Makeup Artist/Retail Associate
EarthSavers Uptown
02.2016 - 12.2018
Retail Associate
Guess Factory Outlet
11.2015 - 07.2016
Beauty Advisor
Lancôme Dillard's Mall of Louisiana
04.2014 - 09.2015
Programme Funding Researcher
Find Your Feet
08.2013 - 12.2013
Graduate Research Assistant
UCF Political Science Department
08.2010 - 04.2011
BA - International Relations
Randolph-Macon College
MA - Human Rights
Kingston University
MA - Political Science, International Studies
University of Central Florida
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