Erin Fiester
Benicia,CA
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
11
11
years of professional experience
Work History
Store Manager
Starbucks
Pinole, California
02.2024 - Current
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Assessed operational efficiency of the store's departments.
- Prepared staff work schedules and assigned team members to specific duties.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Monitored inventory and operational standards to ensure quality production.
Shift Supervisor
Starbucks
Benicia, CA
12.2017 - 01.2024
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Developed strategies for improving operational efficiency and customer service levels.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
Dental Technician
Yosemite Dental
Mariposa, CA
01.2014 - 04.2017
- Conducted quality control tests on completed products to ensure accuracy and safety standards were met.
- Sterilized all instruments before use in accordance with standard operating procedures.
- Worked closely with other technicians to ensure that all orders were completed accurately within time constraints.
Education
Bachelor of Arts - Graphic Design
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Mariposa County High School
Mariposa, CA06.2017
Skills
- Training and Mentoring
- Conflict Resolution Techniques
- Work Planning and Prioritization
- Leading staff meetings
- Inventory Management
- Creative problem solving
Timeline
Store Manager
Starbucks
02.2024 - Current
Shift Supervisor
Starbucks
12.2017 - 01.2024
Dental Technician
Yosemite Dental
01.2014 - 04.2017
Bachelor of Arts - Graphic Design
Arizona State University
High School Diploma -
Mariposa County High School
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