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My skills in Customer service spread over 21 years in retail, theme park assistance, and security. I provide customer service in retail clothing, assist in cutting lumber, knowledge in home building materials, and customer service as security with the public and workers at businesses. Private security for over 8 years from multiple jobs around the Bay Area and Santa Clara County. I have also worked around Pebble Beach in car shows and golf. I have earned a Private Security and Communications degree at De Anza College to develop customer, guest, and client services around the property. Policing degrees for a better understanding of laws and procedures.
My skills in leadership are recognized in De Anza and Cabrillo College school events when I became a dance choreographer for more than 10+ years with some stage directing and organizing.
My skills as a Security professional with 10+ years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. My skills improved through each job with a safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterously to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Proven hospitality professional with extensive experience in fast-paced cafe environments, such as 6 APARTMENT CAFE, and expertise in Japanese language instruction at ARMS Corporation. Demonstrates exceptional teamwork and espresso machine operation skills, enhancing customer satisfaction and fostering positive learning outcomes. Fluent in Japanese, adept at fostering engaging customer and student relationships.
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

To whom it may concern, I am a 23 year old that is currently looking for a fulltime position where i can contribute with my undivided commitment, enthusiasm and effort. I have recently moved back to Australia after putting my bachelors degree in paramedicine on hold. I have an extensive amount of experience within customer service, and pride myself on strong and clear communication with co workers and customers. Through my experiences from previous jobs, aswell as moving in-between Australia and New Zealand throughout my upbringing, has helped me obtain a sense of strong adaptability and communication. I am extremely comfortable working within a team environment as well as individually. I am hoping for a role that entails opportunities for future career growth and skills.

Erin Fletcher

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Barista/Cafe Server

Restaurant Server & Hostess

Event Server

VIP Bottle Service Waitress

Server

Education

Bachelor of Arts - Dance

Associate of Arts - Dance

Skills

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Barista/Cafe Server

Restaurant Server & Hostess

Event Server

VIP Bottle Service Waitress

Server

Bachelor of Arts - Dance

Associate of Arts - Dance

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