Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Work History
Food Service Worker
2 Years 5 Months
Sodexo | 03.2024 - Current
Prepared and served food and beverages to customers in a timely and efficient manner
Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
Followed proper food handling procedures to ensure safety and quality of products
Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
Collaborated with team members to ensure smooth operation of the kitchen during busy periods
Provided excellent customer service by addressing customer inquiries, concerns, and special requests
Operated cash registers accurately for order processing and payment transactions
Adhered to company policies regarding portion control, presentation, and recipe adherence
Prepared ingredients for cooking according to recipes or instructions from supervisors
Cleaned workstations before, during, and after each shift to maintain a clean working environment
Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
Childcare Provider
22 Years 1 Month
Home | 07.2004 - Current
Supervised and cared/caring for children ranging in age from infants to pre-teens to adulthood
Created a safe and nurturing environment for children to thrive, ensuring their well-being at all times
Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
Engaged children in educational play through games, crafts, and storytelling
Assisted with homework assignments and provided academic support as needed
Prepared nutritious meals and snacks according to dietary restrictions or preferences
Customer Service Associate
6 Months
The Home Depot | 04.2024 - 10.2024
Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time targets
Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
Collaborated with cross-functional teams to resolve complex customer issues in a timely manner
Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service
Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
Overnight Stocker
1 Year 1 Month
Walmart | 08.2022 - 09.2023
Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
Contributed to maintaining a clean and organized sales floor by promptly returning misplaced items back to their designated areas
Demonstrated strong attention to detail when verifying pricing accuracy and removing expired products from shelves
Communicated effectively with supervisors regarding any issues or concerns related to stocking activities or product availability
Cook
6 Years 1 Month
North Pointe Nursing & Rehabilitation | 08.2017 - 09.2023
Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
Followed recipes and portion control guidelines to consistently deliver delicious meals
Managed food inventory, minimizing waste and optimizing cost efficiency
Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
Maintained a clean and organized work area, adhering to sanitation regulations
Adapted menus based on dietary restrictions or customer preferences
Seasonal UPS Delivery Driver
3 Months
UPS | 10.2022 - 01.2023
Delivered packages and goods to customers in a timely and efficient manner
Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
Ensured the safe handling and transportation of fragile or perishable items
Adhered to all traffic laws and regulations while operating company vehicles
Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
Provided exceptional customer service by addressing inquiries and concerns promptly and professionally
Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
Followed established safety protocols for loading/unloading packages or goods from the vehicle
Utilized GPS navigation systems or maps to determine optimal routes for deliveries
Completed an average of XX deliveries per day with a XX% on-time rate
Achieved a customer satisfaction rating of XX% based on feedback surveys
Received multiple commendations from customers for exceptional service
Maintained a clean driving record throughout employment tenure
Assisted in warehouse operations during downtime periods as needed
Dietary Cook/Aide
2 Years 2 Months
Platt Elementary | 09.2013 - 11.2015
Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
Maintained cleanliness and organization of kitchen area, including washing dishes, sanitizing surfaces, and restocking supplies
Collaborated with dietitians to review patient meal plans and make necessary modifications based on individual needs
Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests
Followed proper food handling procedures to maintain safety standards and prevent cross-contamination
Front Desk Receptionist
1 Year 9 Months
Park View Care Center | 06.2009 - 03.2011
Greeted and welcomed guests, providing a positive first impression of the company
Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
Efficiently handled all incoming and outgoing mail, packages, and deliveries
Maintained cleanliness and organization of the front desk area at all times
Provided administrative support to various departments as needed, including data entry and filing