Professional Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline

Erin Fuller

Home
Fort Worth
1
Certification
22
years of professional experience

Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.

Work History

Food Service Worker

2 Years 5 Months
Sodexo | 03.2024 - Current
  • Prepared and served food and beverages to customers in a timely and efficient manner
  • Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
  • Followed proper food handling procedures to ensure safety and quality of products
  • Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
  • Collaborated with team members to ensure smooth operation of the kitchen during busy periods
  • Provided excellent customer service by addressing customer inquiries, concerns, and special requests
  • Operated cash registers accurately for order processing and payment transactions
  • Adhered to company policies regarding portion control, presentation, and recipe adherence
  • Prepared ingredients for cooking according to recipes or instructions from supervisors
  • Cleaned workstations before, during, and after each shift to maintain a clean working environment
  • Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment

Childcare Provider

22 Years 1 Month
Home | 07.2004 - Current
  • Supervised and cared/caring for children ranging in age from infants to pre-teens to adulthood
  • Created a safe and nurturing environment for children to thrive, ensuring their well-being at all times
  • Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
  • Engaged children in educational play through games, crafts, and storytelling
  • Assisted with homework assignments and provided academic support as needed
  • Prepared nutritious meals and snacks according to dietary restrictions or preferences

Customer Service Associate

6 Months
The Home Depot | 04.2024 - 10.2024
  • Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
  • Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time targets
  • Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
  • Collaborated with cross-functional teams to resolve complex customer issues in a timely manner
  • Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service
  • Demonstrated strong product knowledge to assist customers with making informed purchasing decisions

Overnight Stocker

1 Year 1 Month
Walmart | 08.2022 - 09.2023
  • Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
  • Contributed to maintaining a clean and organized sales floor by promptly returning misplaced items back to their designated areas
  • Demonstrated strong attention to detail when verifying pricing accuracy and removing expired products from shelves
  • Communicated effectively with supervisors regarding any issues or concerns related to stocking activities or product availability

Cook

6 Years 1 Month
North Pointe Nursing & Rehabilitation | 08.2017 - 09.2023
  • Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
  • Followed recipes and portion control guidelines to consistently deliver delicious meals
  • Managed food inventory, minimizing waste and optimizing cost efficiency
  • Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
  • Maintained a clean and organized work area, adhering to sanitation regulations
  • Adapted menus based on dietary restrictions or customer preferences

Seasonal UPS Delivery Driver

3 Months
UPS | 10.2022 - 01.2023
  • Delivered packages and goods to customers in a timely and efficient manner
  • Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
  • Ensured the safe handling and transportation of fragile or perishable items
  • Adhered to all traffic laws and regulations while operating company vehicles
  • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
  • Provided exceptional customer service by addressing inquiries and concerns promptly and professionally
  • Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
  • Followed established safety protocols for loading/unloading packages or goods from the vehicle
  • Utilized GPS navigation systems or maps to determine optimal routes for deliveries
  • Completed an average of XX deliveries per day with a XX% on-time rate
  • Achieved a customer satisfaction rating of XX% based on feedback surveys
  • Received multiple commendations from customers for exceptional service
  • Maintained a clean driving record throughout employment tenure
  • Assisted in warehouse operations during downtime periods as needed

Dietary Cook/Aide

2 Years 2 Months
Platt Elementary | 09.2013 - 11.2015
  • Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
  • Maintained cleanliness and organization of kitchen area, including washing dishes, sanitizing surfaces, and restocking supplies
  • Collaborated with dietitians to review patient meal plans and make necessary modifications based on individual needs
  • Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests
  • Followed proper food handling procedures to maintain safety standards and prevent cross-contamination

Front Desk Receptionist

1 Year 9 Months
Park View Care Center | 06.2009 - 03.2011
  • Greeted and welcomed guests, providing a positive first impression of the company
  • Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
  • Efficiently handled all incoming and outgoing mail, packages, and deliveries
  • Maintained cleanliness and organization of the front desk area at all times
  • Provided administrative support to various departments as needed, including data entry and filing

Education

Basic Education (12th grade)

Haughton High School | Haughton, LA | 04-2013
High school diploma or GED

Skills

Culinary Experience
Home Care
Meal Preparation
Front desk
Kitchen Management Experience
Teamwork
Food Production
Teaching
Delivery driver experience
Data entry
Food Safety
Customer service
Restaurant experience
Communication skills
Cash register
Laundry
Writing
Childcare
Caregiving
Cooking
English
Geriatrics
Food Preparation
Food Handling
Mobile devices
Kitchen experience
Kitchen management
Cashiering
Strong work ethic
Positive attitude
Quick learner
Multitasking

Certification

  • Food Handler Certification
  • Driver's License May 2023 to March 2032
  • TABC Certification
  • ServSafe

Additional Information

Authorized to work in the US for any employer

Timeline

Customer Service Associate

The Home Depot
04.2024 - 10.2024Read More

Food Service Worker

Sodexo
03.2024 - CurrentRead More

Seasonal UPS Delivery Driver

UPS
10.2022 - 01.2023Read More

Overnight Stocker

Walmart
08.2022 - 09.2023Read More

Cook

North Pointe Nursing & Rehabilitation
08.2017 - 09.2023Read More

Dietary Cook/Aide

Platt Elementary
09.2013 - 11.2015Read More

Front Desk Receptionist

Park View Care Center
06.2009 - 03.2011Read More

Childcare Provider

Home
07.2004 - CurrentRead More

Haughton High School

Basic Education (12th grade)
Read More
Erin Fuller