Erin Gallant
Austin
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Sawyer and Co
02.2025 - Current
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Restaurant Team Member
Taco Deli
07.2023 - 02.2025
- Remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
- Greeted guests pleasantly and answered menu questions.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Crew Member
Chipotle
09.2021 - 07.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Associates Degree in Nursing -
Austin Community College
Austin, TX 05-2027
High School Diploma -
James Bowie High School
Austin, TX06-2022
Skills
- Infection control standards
- Privacy and confidentiality
- Patient assessments
- Medical documentation
- Medication administration
- Task prioritization
- Clinical judgment
- Vital signs monitoring
- Basic nursing care
- Quality of care standards
Certification
Basic Life Support Provider - American Heart Association
Timeline
Server
Sawyer and Co
02.2025 - Current
Restaurant Team Member
Taco Deli
07.2023 - 02.2025
Crew Member
Chipotle
09.2021 - 07.2023
Associates Degree in Nursing -
Austin Community College
High School Diploma -
James Bowie High School