Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Erin Gammon

Hooks,TX

Summary

Dynamic leader with a proven track record at Titlemax, adept in customer service and inventory management. Excelled in fostering high employee satisfaction and cultivating strong client relationships, significantly enhancing store operations. Skilled in team leadership and strategic planning, consistently driving sales and profitability through effective problem-solving and multitasking.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

9
9
years of professional experience

Work History

Store Manager

Titlemax
10.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

General Manager

Buff City Soap
07.2022 - 03.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Chicos
08.2015 - 06.2022
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Education

Bachelor of Science - Political Science

Southern Arkansas University
Magnolia, AR
12-2003

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Shift scheduling
  • Goals and performance

Timeline

Store Manager

Titlemax
10.2024 - Current

General Manager

Buff City Soap
07.2022 - 03.2024

General Manager

Chicos
08.2015 - 06.2022

Bachelor of Science - Political Science

Southern Arkansas University
Erin Gammon