Erin Gann
Franklin,KY
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
4
4
years of professional experience
Work History
Team Member
Pelican Snoballs
Franklin, KY
03.2023 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Addressed customer needs, responding to specific requests.
Cashier
Walmart
Franklin, KY
07.2022 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Team Member
Subway
Franklin, KY
06.2020 - 05.2022
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Greeted customers upon entering the store with friendly demeanor.
Education
Cosmetology
Lindsey Institute of Cosmetology
Bowling Green, KY09-2024
High School Diploma -
Franklin Simpson High School
Franklin, KY05-2022
Skills
- Customer Service
- Cash Handling
- Teamwork and Collaboration
- Following Instructions
- Positive Attitude
- Organizing Work Stations
Timeline
Team Member
Pelican Snoballs
03.2023 - Current
Cashier
Walmart
07.2022 - 05.2023
Team Member
Subway
06.2020 - 05.2022
Cosmetology
Lindsey Institute of Cosmetology
High School Diploma -
Franklin Simpson High School