Erin Gill
College Park,MD
Summary
Hardworking and inclusive job seeker with strong communication skills eager to help her team achieve company goals. Proven ability to adapt mentoring approaches to fit individual needs and build trust effectively.
Overview
4
4
years of professional experience
Work History
Panhellenic Relations Specialist
Alpha Delta Pi, Beta Phi Chapter
University Of Maryland, College Park
11.2025 - Current
- Mentored new members, fostering a supportive environment and promoting leadership skills.
- Collaborated with executive board to plan and execute events, ensuring alignment with organizational goals.
- Analyzed feedback from members to improve chapter operations and enhance overall experience.
Community Assistant
Greystar Apartments
College Park, MD
10.2025 - Current
- Coordinated community events to enhance resident engagement and foster relationships.
- Assisted in maintaining property standards through regular inspections and proactive maintenance requests.
- Facilitated conflict resolution among residents, promoting a harmonious living environment.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Managed digital and physical office records and used microsoft tools to track trends and report on metrics.
- Led engaging tours, providing information based on rates and property expectations, informed applicants of our amenities and deals.
Bakery Associate
Sandy Pony Donuts
Annapolis, USA
02.2022 - Current
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Assisted in ordering products and supplies needed for daily operations.
- Handled the cash register and kept count of sales.
- Created smoothies and coffees requested by customers.
- Cleaned and maintained work areas, equipment and utensils.
Barista
Baltimore Coffee and Tea
Annapolis, MD
05.2025 - 10.2025
- Crafted high-quality beverages while ensuring consistency in taste and presentation.
- Trained new staff on coffee preparation techniques and customer service protocols.
- Managed inventory levels to ensure product availability and minimize waste.
- Enhanced customer experience through personalized service and product recommendations.
- Provided Deaf customers a warm and inclusive experience by using American Sign Language.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
SIGNA Peer Mentor
University of Maryland, College Park
College Park, USA
01.2025 - 05.2025
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program's activities and discussions.
Education
Bachelor of Science - Hearing & Speech Sciences
University of Maryland
MD05.2027
High School Diploma -
Southern High School
Hardwood, MD05.2023
Skills
- Friendly, positive attitude
- Customer service
- Calm under pressure
- Active listening
Timeline
Panhellenic Relations Specialist
Alpha Delta Pi, Beta Phi Chapter
11.2025 - Current
Community Assistant
Greystar Apartments
10.2025 - Current
Barista
Baltimore Coffee and Tea
05.2025 - 10.2025
SIGNA Peer Mentor
University of Maryland, College Park
01.2025 - 05.2025
Bakery Associate
Sandy Pony Donuts
02.2022 - Current
Bachelor of Science - Hearing & Speech Sciences
University of Maryland
High School Diploma -
Southern High School