Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Erin Gonzales

Hemet,CA

Summary

A dedicated and adaptable professional with a robust background in technology roles, adept at solving complex problems and optimizing performance. Proven ability to manage projects and collaborate effectively within team environments. Committed to continuous learning and staying knowledgeable of industry trends to drive organizational success. Highly organized and motivated, with strong time management and organizational skills, eager to apply expertise across diverse settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Client Advisor

Burberry Limited
Cabazon
09.2019 - 05.2024
  • Maintained adherence to Burberry's training guidelines and standards while embodying the Burberry Experience as a brand ambassador, showcasing the luxury brand's image.
  • Participated in team meetings to discuss strategies for improving customer experience.
  • Created marketing materials such as brochures, flyers, emails. to promote products and services.
  • Contributed to various cashier responsibilities including customer checkouts, exchange processes, and register operations for opening/closing periods.
  • Trained new team members in cash register operation, POS system, procedures, and customer services.
  • Cultivate and maintain loyalty with active customer
  • Updated and maintained databases with current information using Microsoft Office applications.

Stock Associate

Coach Outlet
Cabazon , CA
11.2017 - 09.2019
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Stock, replenish and organize inventory with accuracy and efficiency, completing tasks in a timely
    manner.
  • Ability to flex into different roles based on the needs of the business. Such as stock, sales, and
    cashier.
  • Responsible for training new hires to the expectation of the business.

Camp Intern- Medic

CALPAC Conference of the United Methodist Church
Wrightwood
06.2014 - 08.2017
  • Created reports detailing information from surveys conducted with parents and guardians regarding their satisfaction with the program.
  • Supervised the overall functioning of the camp while adhering to regulations. Monitored behavior of campers at all times to ensure safety of others as well as providing support to counselors.
  • Performed administrative tasks such as filing documents and updating databases.
  • Assisted in the development of camp activities and programs for children.
  • Conducted regular inspections of facilities, equipment, grounds. to ensure compliance with state regulations.
  • Conducted weekly meetings with staff members to discuss progress, challenges, and issues.
  • Trained new employees on policies and procedures related to health and safety protocols.
  • Maintained an inventory of necessary medical supplies and equipment for the camp infirmary.
  • Managed medication administration schedules for all campers requiring regular medications.
  • Ensured compliance with state regulations regarding camp medical records and procedures.

Education

High School Diploma -

West Valley High School
Hemet, CA
05-2014

Some College (No Degree) - Nursing

Mt. San Jacinto College
San Jacinto

Skills

  • Database Maintenance as well as Client Relationship Management Answering questions and concerns via email or phone contact in a timely manner
  • Exceptional organizational skills in maintaining records and organize product promtions
  • Proficient knowledge in computers and Microsoft Office application
  • Flexible, Adaptable and a Fast Learner with great time management skills
  • Motivated Team Player with excellent skills in interpersonal communication

Certification

  • Certification in lifeguard training [2017]
  • First aid, Wilderness First aid and CPR training [2014, 2016]
  • Sport Therapy Certification [2014]

Accomplishments

  • First Official Client Compliment of the business

References

References available upon request.

Timeline

Client Advisor

Burberry Limited
09.2019 - 05.2024

Stock Associate

Coach Outlet
11.2017 - 09.2019

Camp Intern- Medic

CALPAC Conference of the United Methodist Church
06.2014 - 08.2017

High School Diploma -

West Valley High School

Some College (No Degree) - Nursing

Mt. San Jacinto College

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Erin Gonzales